Mark Dyson Email & Phone Number

Mclean, Va, Us

Client: IRS Office of Online Services (OLS), Online Design Guide (ODG), and IRS.gov apps◆ Assist in the efforts to create and maintain research focused, mobile-friendly, 508 compliant, design system. Using design guidance and best practices, the team operated in an agile framework to consolidate 26 style guides into one cohesive design system that interfaced 20 products across the IRS digital portfolio of 75 applications. ◆ Provide user-centric solutions for the agency’s website, web products, and mobile applications. ◆ Collaborate effectively with internal and external stakeholders, product managers, developers, and accessibility experts. ◆ Create low-fidelity wireframes to high-fidelity design prototypes based on user research and user experience best practices, including accessibility and usability. ◆ Promote the IRS Design System to ensure visual consistency across all IRS digital products. ◆ Featured Products: Online Design Guide, Tax Withholding Estimator, Free File Lookup Tool, Tax Exempt Organizations Search, Tax Materials Ordering, and Tax Assistance Center Office Locator.

Independent contractor for print, web, UX/UI, mobile, packaging, and interactive design.Key Projects:◆ Savoye – Designed dashboard and supporting screens for Warehouse Execution System (WES) software application used in supply chain management. Collaborated withstakeholder and developer throughout iterative design process. Customized an existing open-source design system framework to align with their unique business needs.◆ Kilgalen & Associates – Worked with client to define project goals and requirements to launch a 5-page brochure website. Leveraged UX best practices to wireframe, design, and implement a responsive website using Webflow.◆ Taylor – Designed product logo and edited promotional video. Conceptualized the visual design and implementation of a responsive landing page website for product promotion.

Pittsburgh, Pennsylvania, Us

Design impactful solutions that effectively capture the clients’ vision and services byinterpreting the goals of key stakeholders while consistently meeting deadlines.Key Projects:◆ Mortgage Connect – Redesigned desktop/mobile web app for a client. Collaborated with cross-functional business partners in an agile environment to deliver cost savings & improved process efficiencies. Assisted with research, competitive & comparative analysis, and user flows. Worked on all visual design aspects to create interactive prototypes. Produced a design system with documentation to allow for scalability and white labeling of the product.◆ Discover New Art – Redesigned early concept of a mobile app using requirements and inspiration gathered from stakeholders. Improved information architecture and user flows based on user personas and stories. Provided multiple design variations through iterative feedback.

I provided leadership and oversight of all visual projects. I lead creative concept development, ensure alignment of brand, and monitor quality of deliverables for print, web, mobile, video, interactive, POS, and packaging. I supervised video production and editing, review printed collateral for pre-press approval, as well as track project timelines and budgets. Key Projects:◆ Produced, filmed, and edited company's entire video tutorial library of 80+ videos. ◆ Converted and streamlined entire catalog of over 1K reagent labels to meet GHS (Globally Harmonized System) and Prop 65 requirements.

San Jose, Ca, Us

I gained hands-on experience in full cycle user experience design. I conducted research and analysis of market trends and competition to develop engagement strategies to improve mobile experiences. Key Project:◆ MyGreenCar: Conducted research to discover engagement strategies to improve the car-shopping journey through use of a mobile app.

Conceptualized and designed stationery, brochures, corporate identities, direct mail campaigns, and developed film for offset/screen printing. Key Projects:◆ Managed Home Depot Pro Desk campaign which involved illustrating maps, merging andaddressing direct mail pieces, updating customer databases and coordinating events with stores◆ Created corporate identity guidelines for multiple customers

Designed printed ads, illustrated line art and logos, created packaging mock-upsand p.o.p. displays, color-corrected photography.

Bachelor Of Arts, Graphic Design

Ux Design Career Track Certification, User Experience

Ux Master Certificate, User Experience