Mark Ferguson Email & Phone Number

Ma, 01824, Us

Managed operations of shipping and receiving departments, as well as monitoring inventory and reverse logistics for Austin TX and Louisville KY fulfillment facilities. Scheduled all air and ocean shipments from Shenzhen China manufacturing facility and tracked through import process to final delivery to domestic and international customers.Performed all inventory and non-inventory receiving transactions in Oracle/SAP systems for Chelmsford facility. Maintained track of all new product prototype material and current active inventory. Negotiated and monitored rates with all freight forwarders and courier services. Tasked with maintaining stringent import and export compliance program and provide HTS/ECCN classifications for all company hardware, software and technical products. • Maintained accurate record keeping on all import and export activity.• Served as key interface with brokerage houses for all import shipments.• Created detailed work instructions for Oracle system and trained Austin TX and Louisville KY facilities on all Oracle transactions pertaining to operations and responsibilities.

Directed and supervised activities of manufacturing floor while handling all traffic issues for three facilities including securing contracts, negotiation of rates and invoicing. Provided supervision and training to all manufacturing personnel in all facets of traffic and inventory control. Controlled finished goods and raw material inventory accurately by implementing staging areas for inspection and verification as well as performing daily physical counts. Tasked with streamlining manufacturing, shipping and receiving providing process of accurate and steady flow of material.Interfaced with planners, buyers and quality assurance for all material issues. Handled all inventory transactions using Oracle, and transitioning to SAP covering receipts, BOMs, work orders, inventory transfers, cycle counting, picking, packing and posting shipments. Trained shipping personnel to prepare necessary documentation for all domestic and international shipments. Maintained stringent import and export compliance program consisting of providing HTS, ECCN and license exception classifications for all CTC products. Submitted applications for validated licenses for export.• Installed export documentation software program and database and trained employees and direct fulfillment facilities on use and upkeep. Tasked with maintaining database and records for all three facilities.• Facilitated record keeping on all import and export activity while serving as key interface with brokerage houses for all shipments. Attended numerous classes and training sessions on import and export control provided by Lucent Technologies’ Global Trade Organization comprised of former U.S. government and freight forwarding compliance specialists. Wrote procedures covering all aspects of production and traffic transactions to qualify for ISO 9001.

Planned and implemented new shipping and receiving department including negotiating transportation rates with new couriers, installing automated shipping systems and hiring of employees.

Tasked with planning and overseeing move and set up of shipping and receiving departments to new facility. Ensured OSHA compliance for shipping and receiving departments