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Director of Operations, Application Development Manager, Testing Manager, Support Manager, Release Manager with experience in:• Management of all operational, delivery and support capabilities for a global SMB• Wireless Network Design, WiFi Readiness Assessments • Designed wireless network for multiple campuses for Austin Health Mental Health campuses • Performed WiFi Readiness assessments and recommended remediations for multiple hospital campuses in Victoria, NSW and Western Australia• Implemented Mobile Duress Solutions (Ekahau / Airista and Cisco CMX) at multiple hospitals: • Austin Health • Alfred Health • St John of God Healthcare • Central Coast Local Health District • Casino Hospital • Queensland Health• Implemented Messaging Integration Engine solutions, integrating with varied systems including Rauland, SEDCO / Austco, and Hills nursecalls, various Fire Management Systems, Building Management Systems, Security Systems, Paging Systems, Mobile Apps and IP Telephony at multiple campuses: • St John of God Healthcare • Western Sydney Local Health District • Central Coast Local Health District • Queensland Health • Wimmera Healthcare Group • Kyabram District Health• Managed Business Analyst and Developer teams supporting Vendor Applications(Reuters RET-AD, IT&e NextSet - Capital Markets, TechnologyOne - Student Administration)• Managed Business Analyst and Developer teams: • Java Development Teams • .Net Development Teams • iSeries (AS/400)Specialties: Messaging System Implementations, WiFi Design, RTLS Implementation, Development Management(Scrum Agile), Full (SDLC), Change & Release Management, Incident and Problem Management, Environment Management, Technical Project Management, Application Support Management, Team Leading/People Management, Process Improvements, CMM Level 5.Accreditations:Ekahau RTLS Certified EngineerEkahau Certified Survey EngineerITIL V3 FoundationProject Management Certificate IV
Olinqua Corporation
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Practice Lead – Rtls And EngineeringOlinqua Corporation
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Practice Lead – Rtls / EngineeringOlinqua Corporation Mar 2013 - PresentMelbourne, AustraliaResponsible for all operational and project activities for Olinqua, a company specialising in solutions for the Health Services Industry, including Wireless Design and Assessment, Real Time Location Services (Mobile Duress and Asset Tracking), Duress and Task Management, as well as message integration services for disparate Health Solutions• Provide an operational production support capability to Olinqua partners and clients, including:- Problem Management- Incident Management- Change Management- Release Management• Project and Implementation Management for client engagements, as well as full SDLC:- Requirements Gathering- Implementation- Testing- Training- Documentation• Tender Proposals• Finance / Accounts• Human Resources
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Application Development ManagerThe University Of Melbourne Dec 2009 - Dec 2012Led a team of 8 .NET software developers and 4 data migration analysts working on the data conversion and local development for the replacement of the in-house Student Management System with the TechnologyOne Student Management System (ISIS). Managed the ongoing development, maintenance and product upgrades for the ISIS Student Management System and environments.• Introduced Agile Software Development Methodologies to the team• Implemented core development deliverables on time for initial project go-live• Delivered successful data migration from legacy system on time for project go-live• Defined and managed all development, change and release processes for ISIS Application Development• Established the development infrastructure and environments, with ongoing management of environments• Successfully migrated all servers to virtual machines• Led a program of work to successfully address multiple varied performance and load issues with ISIS for peak load periods, and ensure readiness for subsequent load periods• Delivered a large program of work via structured releases to further enhance the student management system -
Manager Development And TestingVictoria Police Mar 2008 - Sep 2009Led a team of up to 6 .NET software developers, 4 testers, a solution architect and a support analyst working on a program of work known as ‘the thin blue line’. ttbl consisted of a number of project initiatives of the Victorian Police with the vision of a single logon, common look and feel, and easy access to information in operational systems relevant to operational police members. • Introduced Agile Software Development Methodologies to the team• Built successful collaborations with technical teams and vendors• Use of Test Driven Development and automation to improve quality and address resource issues• Delivered project successfully on time• Transitioned support and maintenance to operational teams and vendors
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Team Lead - Markets Technology Ecommerce SystemsAnz Oct 2006 - Dec 2007Line Management role to the Melbourne Markets eCommerce Team consisting of up to 12 people.• Coaching & Mentoring• Performance Reviews• Training and Development PlansAll aspects regarding the management of development and support for the Markets eCommerce applications including:• Overseeing of a support and development team in Bangalore, including rotating staff from Bangalore into the Melbourne based team.• Process establishment and continuous improvement on managing development and support.• Managing a 'Help Desk" function, providing 1st level support and static maintenance to the Markets Business for my portfolio of applications.• Servicing work requests from the Markets Business; managing development through all cycles of the SDLC.• Managing capacity and forward loads of all staff.• Providing reporting on status, risks and issues.• Managing problems of all severities, including liaising between departments and vendors (Reuters and IT&E).Achievements:• Transitioned Static Maintenance functions to other teams to reduce costs• Improved supportability and stability of sunsetting RTS FXOnline System• Established and fostered excellent collaborative relationships with customers and infrastructure teams• Problem & Incident Management in a large and complex corporate environment• DR Provisioning• Designed and implemented SOX Compliant processes for my team• Transitioned production support for replacement RET FXOnline System -
Development Manager Pc & Web Development Investment BankingAnz May 2004 - Oct 2006Line Management role to the Melbourne Rapid Development Shared Services Team, consisting of up to 12 people.• Coaching & Mentoring• Performance Reviews• Training and Development PlansAll aspects regarding the management of development and support of 60 plus applications and interfaces servicing Investment Banking Bussiness functions, both Middle and Back Offices, including:• Overseeing a development team in Bangalore• Process establishment and continuous improvement on managing development and support for all applications• Servicing work requests from multiple departments within ANZ Investment Bank
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Development Manager Midanz Investment BankingAnz Jul 2000 - Apr 2004Line Management role to the Melbourne ANZIB AS/400 Development Team, consisting of 12 people.• Coaching & Mentoring• Performance Reviews• Training and Development PlansAll aspects regarding the management of development and support for the MIDANZ application including:• Establishment and overseeing of a support team in Bangalore for support of Asian MIDANZ sites• Process establishment and continuous improvement on managing development and support for the MIDANZ application across our 3 development centres: a team of 10 in Bangalore, a team of 5 in London, and the Melbourne MIDANZ Development Team of 10 people.• Achievement of CMM level 5• Servicing work requests from ANZ Investment Bank, International and various Group projects.All aspects regarding the management of development and support for all AS/400 Synon applications including:• ANZIB Domestic Loans & Deposits• ANZIB Client Activity File• NZ Corporate Bank – CCBIS• NZ Institutional Banking - Venus
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Project Manager - Anz Investment Bank Midanz Global Support And DevelopmentAnz Apr 1999 - Jul 2000IBM AS/400: OS/400, SQL, Query, CL, THENON See/Change, ROBOT, MIMIXPC: Windows NT, PMW for Windows, Microsoft Office, Outlook 98.Responsible for Project Management and implementation of a DRP strategy for the MIDANZ application, technical consultation to the team with respect to AS/400s and PCs, MIS reporting, and administration and management of the support team.
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As/400 Team Leader - As/400 Technical Services System SoftwareAnz 1996 - Apr 1999IBM AS/400: OS/400, SQL, Query, CL, THENON See/Change, ROBOT, MIMIXPC: OS/2, Windows 95/NT, PMW for Windows, Microsoft Office.Responsible for the provision, management and maintenance of all AS/400 test environments for the purpose of Year 2000 testing of all of the Bank's AS/400 based applications.Assuring Year 2000 compliance of AS/400 inhouse developed systems software, and 3rd Party software.Managing a team of two programmers and various contractors whose responsibilities are development, maintenance and Year 2000 compliance of system software for the Bank's Global AS/400 Network. Software supported includes a security system, housekeeping, job accounting, machine and job monitoring and various system utilities.Sole Technical and user support of the THENON Change Management System to all Information Technology Development Areas within the Bank's Global AS/400 network, comprising some 40 plus AS/400 systems.
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As/400 Senior Systems Consultant - As/400 Technical ServicesAnz 1994 - 1996IBM AS/400: OS/400, RPG/III, SQL, Query, CL, Computer Keyes Data Entry Emulator, THENON See/ChangePC: OS/2, PMW for Windows, dBASE IV, Word Perfect 5.1 for Windows, Microsoft Office.Business Analysis, Application Development, Testing, Production Support and Change Management for all State Data Capture Processing Centres.Installation and configuration of Thenon Change Management System for State Data Capture Centres.Client Manager to Executors & Trustees, MIDANZ Group and Data Capture Centres.Maintenance of User and Programmer documentation.
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Senior Systems Programmer - Midrange & Entry Systems SupportAnz 1990 - 1994Honeywell Bull DPS6: COBOL, IDS, JCL, InfomanIBM AS/400: RPG/III, CL, Data Entry EmulatorPC: OS/2, Windows, WordPerfect 5.1 for Windows, PMW for Windows, and dBASE IVManagement, tracking, tendering, development and testing of theconversion of Direct Entry, Customer Reconciliation and Access Payroll applications from the Bull DPS6 small systems to IBM AS/400.Business Analysis, Application Development, Testing and Production Support of the State Data Capture Centre applications.Support of Unisys Proof machines.
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Systems Programmer - Honeywell DatabaseAnz 1986 - 1990Honeywell Bull DPS8: COBOL, IDS, JCL, InfomanMaintenance of Data Dictionaries and Tape Management System.Maintenance and Support of Production Databases.Access Control and Security.Development and Maintenance of Database utilities and documentation.
Mark Fitzgerald Skills
Mark Fitzgerald Education Details
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La Trobe UniversityMathematical And Information Sciences
Frequently Asked Questions about Mark Fitzgerald
What company does Mark Fitzgerald work for?
Mark Fitzgerald works for Olinqua Corporation
What is Mark Fitzgerald's role at the current company?
Mark Fitzgerald's current role is Practice Lead – RTLS and Engineering.
What is Mark Fitzgerald's email address?
Mark Fitzgerald's email address is ma****@****qua.com
What schools did Mark Fitzgerald attend?
Mark Fitzgerald attended La Trobe University.
What skills is Mark Fitzgerald known for?
Mark Fitzgerald has skills like Sdlc, Business Analysis, Agile Methodologies, Testing, Change Management, Stakeholder Management, Project Delivery, Scrum, Project Management, Release Management, It Strategy, Requirements Analysis.
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Mark Fitzgerald
Global Commodity Trade Manager | Relationship Executive | Business DevelopmentGreater Melbourne Area1glencoregrain.com.au -
1meridianlawyers.com.au3 +613981XXXXX
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