Mark Gatcha Email & Phone Number

Mountain View, California, United States

Sunnyvale, California, United States

Arlington, Va

Tyson'S Corner, Va

• Implemented new Cornerstone Learning Management System generating over $1M yearly• Deployed Cornerstone Extended Enterprise module enabling automated credit card and taxing functionality WW leading to increases in credit card sales 400% YOY• Integrated Cornerstone with Lynda.com, SharePoint and HRIS systems • MicroStrategy recognized as Lynda.com’s most engaged client for 2016 (https://www.microstrategy.com/us/blog/news-and-events/lynda-com-just-named-microstrategy-a-leader-in-employee-engagement)• Constructed Employee Development program consisting of more than 40 courses and 50 Learning Paths• Administrator for Cornerstone Learning Management System• Developed Internal technical training programs teaching MicroStrategy Dossier and Report Development and Quarterly MicroStrategy Product Release Training v10.x• Managed team of Education Coordinators in Warsaw in day to day Education Delivery Operations including scheduling, instructor utilization, capacity planning, budget forecasting and A/R• Led daily Education Operations business generating over $4M quarterly

Tyson'S Corner, Va

• Project Management for team of 4 East Region education consultants: staffing requests, onsite engagements and training plans• Account Management of East Region Customer Education Sales – generated more than $1M Revenue per quarter consistently exceeding the goal• Conducted Adoption Management/Training Needs Analysis Assessments for several large government and retail clients

Tyson'S Corner, Va

• Progressed from Education Consultant to Senior Education Consultant to Principal Education Consultant to Senior Principal Education Consultant• Certified to teach all MicroStrategy version 6 to version 10 Education courses• Proficient in all aspects of MicroStrategy Architect, Command Manager, Dashboards, Dossiers, Desktop, Developer, Enterprise Manager, Intelligence Server, Narrowcast Server, Mobile, Transaction Services, Usher and Web• Delivered MicroStrategy technical courses to over 15,000 customers/1,300 companies• Developed customized training materials using reports and data from the client implementation, creating a customized schedule and training plan tailored to the needs of the client user community, and delivering the completed training material.• Consistently received high evaluation ratings from students averaging 4.7 out of 5 across 14 years of training with a utilization rate of 95%AWARDSEducation Consultant of the Year 5 timesPresident’s Club 6 times – exceeded quota of 2,000 billable consulting hours per yearPROFESSIONAL CERTIFICATIONSMicroStrategy 10 Certified Specialist Analyst (MCSA)MicroStrategy 10 Certified Specialist Administrator (MCSAD)MicroStrategy 10 Certified Master Analyst (MCMA)MicroStrategy 10 Certified Master Administrator (MCMAD)MicroStrategy 9 Certified Developer (MCD)MicroStrategy 9 Certified Engineer (MCE)MicroStrategy 9 Certified Engineer Principal (MCEP)