Mark Harrington Email & Phone Number

Queensland, Australia

Support and grow the OroraTech customer base in Australia, and help introduce the power of OroraTech's thermal data from space to the Australian market - including our scalable solutions for bushfire detection, monitoring, and reporting.

Brisbane, Queensland, Australia

RedEye centralises engineering documents and drawings into a cloud-based document management system that allows users to store, share, markup and manage engineering documents and drawings securely from any device. Up to June 2023, they were also developing a Bushfire Management Platform which was a first-to-market innovation, integrating a science-based approach with relevant high-definition data and powerful technologies including simulation, spatial data mapping, long-term and forecast weather products, analytics, machine learning, asset and work management software. As the Commercial Director – Bushfire, I was responsible for the overarching business and commercial strategies. I was tasked with designing and implementing viable business models and pricing structures for our existing line of products and services, and significantly grew our services capability into a robust, profit-generating business division. Further to this, my role involved comprehensive account management, building and maintaining relationships with a diverse range of clients, including federal, state, and local government agencies, forest management groups, and large land managers. I managed, tracked, and reported on these sales activities using Redeye's Sales Process and Hubspot CRM, providing pipeline reports and revenue forecasting, updating sales intelligence and market information, and actively discovering new tender opportunities.Key Achievements:• Constructed and incorporated a Project Management framework, toolset, and processes into existing systems, managing nearly $2M worth of service delivery projects, leading to a significant surge in the average gross profit margin.• Crafted and delivered complex commercial proposals and tender responses (RFQ/RFI/ATM), ranging from $10K to $5M, for a diverse client base, including commercial entities and governmental agencies at all levels; notably authoring a $10M national resilience grant

Brisbane, Australia

Aryon Technology Solutions is an Australian-based company who aims to be Australia’s most trusted Managed and Utility ITC Service Provider. Aryon works with businesses and provides consulting, cloud, integration and managed IT services across Australia.During my tenure at Aryon I held a pivotal role as a Business Consultant, providing strategic technology guidance and risk management to our managed services customers. As the virtual-CIO for businesses ranging from 20-200 users, I focused on implementing process improvements and providing budget support. I led and supported the Service Delivery and Project Delivery team, overseeing the architecture, engineering, and technical services capabilities.Additionally, my role involved securing new managed and professional services customers, with a keen focus on growing revenue from existing customers through effective account management. I reported directly to the Managing Director, assisting the management team in improving service and project delivery, thereby increasing net profitability. Among my many successful projects were wireless site surveys for 12+ aged care facilities, providing residents with internet/intranet services and implementing a new patient care system.Key Achievements:• Accomplished two substantial multi-campus wireless architecture, design and modelling projects for the aged-care sector, generating revenues of over $5m in hardware and professional services across 18 months, supplemented by multi-year managed services support contracts.• Managed and delivered 10-15 significant ($30k-500k) ICT infrastructure projects annually for professional services customers, encompassing firewall, identity management, wireless and switching, server, storage, backup and hybrid cloud solutions.

Brisbane, Australia

Seqwater is a statutory authority of the Government of Queensland that provides bulk water storage, transport and treatment, water grid management and planning, catchment management and flood mitigation services to the South East Queensland region of Australia.As a Senior Project Manager, I held a critical role in the successful execution of numerous ICT business improvement projects. A key project under my leadership was a 12-month trial for a mobile information and works management tool for field workers. My responsibility extended from the analysis of the current state to the delivery of a comprehensive implementation plan to the Executive team. I diligently oversaw multiple business improvement projects catering to a wide range of stakeholders, including Governance, Risk, Compliance (GRC), Human Resources (HR), Quality, and Enterprise Software.In addition to these responsibilities, I directed significant projects under the PRINCE2 methodology. These included process and technology integration for risk and compliance functions, and a transformative business process management initiative. I was also responsible for overseeing the development of an enterprise-wide Business Process Repository, which included managing vendor engagements and procurement procedures. One of my notable achievements during this period was the successful implementation of a Recruitment Module, from the initial requirements gathering to the final handover for project delivery.Key Achievements:• Led a successful Field Worker Mobility Pilot, challenging traditional operational processes, and earned overwhelming positive feedback from stakeholders across all levels in a traditionally "anti-technology" culture.• Managed a comprehensive Governance, Risk and Compliance (GRC) project, achieving accepted recommendations through effective stakeholder management with Legal and Operations Executives.

Brisbane, Australia

I delivered a combined voice and data project for Senex Energy in one of their Cooper Basin sites during a short-term engagement. Working with key operational and environmental stakeholders, I worked with the ICT team and strategic vendors to deliver a UHF Voice system concurrent with a 5GHz point-to-multipoint wireless network.

Brisbane, Australia

I was employed as a Project Manager for a short-term contract, setting up and managing an infrastructure rollout project (servers, storage, switching, desktops and telephony) for a new Federal Government agency. In this role I also set up a new project management framework for Aliva, including the configuration of a SharePoint 2010 project site.

Brisbane, Australia

I was employed as a Project Manager within Ergon Energy as part of the Works Delivery Improvement Project (WDIP), an integrated program of works aimed at increasing the efficiency and effectiveness of Ergon’s capital works projects.

Forest Computers is a specialist Apple retailer and service centre, located at Hope Island. With Apple Authorised Reseller and Authorised Service Centre status, Forest Computers is well positioned to meet any Mac and PC computing need.

TC Communications (www.tc.com.au) is a market leading provider of satellite communications technology to government, commercial and military customers. I am responsible for product distribution, sales and business development within Queensland

The Advanced Systems group considered technologies, markets and customers in the 2-5 year future. The role was client facing and served as an integral point of contact between customers, industry partners and Boeing Company centres of expertise. This role was responsible for the implementation and execution of significant demonstration projects, development and maintenance of customer relationships, and the collection and assimilation of product and customer intelligence to create and analyse market opportunities for Boeing in government (non-Defence) and commercial markets.

This position was responsible for providing support as part of the Engineering Sustainment Group , including project management, systems engineering, technical support, fault analysis and rectification, technical research and administration, primarily for the Royal Australian Navy Collins class submarine communications systems, and Headquarters, Integrated Area Defence System. Project budgets ranged from $100k-$6m and I had full responsibility for project planning, cost control and reporting, cost account management, procurement, engineering design and execution, project execution and personnel management.