Mark Hayes Email & Phone Number

Norfolk, England, United Kingdom

Paintings, commissions, paintings with edge haikus (©).

East Of England

Running the Commercial Training Team (TrainEEAST) and the Community First Responder Training Team, building the East of England Ambulance Trusts' commercial training activities and revenues, working at the most senior level with blue light, NHS, military and corporate partners to drive up patient care through training, transforming teams to be effective.

First aid training specialists

Cornwall, England, United Kingdom

Developing Cornwall College business to business revenues in the tourism and health section. £500,000 of business generated annually

Taunton, United Kingdom

• Position: Head of Commercial Enterprise within a further education and higher education college which has extensive commercial engagement with business and organisations needing training and development.Role: 1) To.
• This year I exceeded all commercial targets (in a tough commercial environment) with the exception of the Halls of Residence which did not hit target because of falling Higher Education student numbers in Somerset
• Increased revenue through Conference Centre by 73%
• Built revenue through commercial bookings at Halls of Residence from zero to £53,000.
• Developed new commercial synergies across college businesses
• Conducted ONA for Plymouth Hospitals NHS Trust with their HR and OD Departments to establish their needs for eLearning. Created a proposal and eLearning booklet (attached – distance-learning-booklet.pdf). Business won.

Lizard Peninsula Cornwall

Own accomodation and tourism marketing business. Bed and breakfast, self catering unit and separate UK tourism marketing consultancy

London And Orlando

• Position: Commercial Manager at Walt Disney Parks and Resorts which is the division of The Disney Corporation running and promoting all the U.S. based hotels (resorts) and theme parks.Role: 1) Responsible for the.
• Obtaining double figure growth from UK markets to the Disney US parks and resort hotels following 9/11 and the war in Iraq
• Managing and motivating a team through two re-structures; renegotiating contracts with the main industry players to achieve better growth through fewer partners
• Developing training programmes for partner organisations staff so that they can better understand and sell the Disney product. This included training packs, UK based seminars and events, on board ship seminars and.
• Delivering award winning consumer campaigns with commercial partners

Greenwich, London

• Position: Travel Trade Manager at the Millennium DomeRole:1) To set up and operate the distribution system for Millennium Dome tickets via the travel trade world-wide. To identify the key markets and market segments.
• Setting a complete worldwide trade distribution system to sell 1 million Millennium Dome tickets.
• Hitting sales targets in a media environment hostile to sales
• Doing business in a highly complex environment with industry leaders and politicians

• Position: National Accounts Manager at Royal Caribbean/Celebrity Cruises Role: 1) To negotiate commercial agreements with all national accounts. To prepare and execute all sales and marketing plans to deliver on target.
• Setting up and running a training seminar for the entire senior management team of Lunn Poly agency chain on board a Royal Caribbean ship
• Achieving double figure sales growth for Royal Caribbean International and Celebrity Cruises during the merger of those two companies
• Being part of the successful launch of Celebrity of the Seas cruise ship to the UK market

London, United Kingdom

• Position: Travel Trade Manager Britain and Africa Role: 1) Marketing tourism to Northern Ireland via the British and African travel trade. To liaise with accommodation providers, activity companies, visitor attractions.
• Conceiving and implementing the setting up of a group of travel agents specialising in selling Northern Ireland.
• Liaising with commercial partner Jubilee Holidays to produce a brochure exclusively featuring Northern Ireland and marketing that brochure through distribution channels (duties included sourcing accommodation.

Various

• Over 6 years with the Thomas Cook Group I moved from covering maternity leave as a counter clerk, through assistant branch manager roles, to my final position managing two branch in Bucks.Position: Branch Manager.
• Management of the branch through a major refit to ‘superstore status’.
• Team achieved regional Branch of the Year Award

Ba Honours Degree, English

Activities and Societies: Rowing first coxed four, squash team, cricket teamBA Hons Degree

O And A Levels, Various

Activities and Societies: Cricket team, choir, athletics team'O'Levels