Attraction, selection and appointment of key Management positions across the Hallmark portfolio of Luxury Care Homes throughout England and Wales.

•To provide recruitment and selection for Management and Specialist Support positions to residential and nursing homes for Sunrise Senior Living and Gracewell Healthcare brands throughout the UK. To consult with HR advisors and Recruiting Managers to devise a recruitment strategy to reduce contract labour and permanent recruitment costs by various recruitment methodologies to include direct hire via social media networks, job boards, company recruitment website and organizing and facilitating local recruitment events.•Project lead on UK implementation for LinkedIn social media and networking to utilize as a recruitment tool and advertising platform for management vacancy candidate attraction. •Developed and implemented an induction plan for onboarding of new clinical managers. •Developed competency core value and behavioural interview questions for senior management appointments as part of the candidate assessment process. •Project lead for a recruitment campaign to source and recruit management and team member staff for a Grace well new home commissioning programme. Total project value approximately: £8M. •Developed in collaboration with a project team, a 9 month to zero countdown recruitment action plan which was signed off as a blue print master roll out plan for new Gracewell home commissionings to support an aggressive planned growth expansion programme in the UK. Achievements: Reduced community contract labour hire cost from 50k per month to 10k per month during a 5 month period. Successfully opened a 70 bed Gracewell new commissioning home within a 9 month timescale recruitment plan to staff budget cost control incorporating minimum staffing levels required to open, operate and satisfy CQC inspection and registration.

As a volunteer I worked at a retail shop in Stourbridge, West Midlands receiving public donations, sorting ,pricing,displaying for purchase and selling to the public to raise funds for a palliative care hospice.

•To support recruiting managers in redundancy selection competency interviews and assessments for new roles as part of organizational change programme.•Direct talent sourcing via social media networking sites i.e. LinkedIn and Job boards.

•Key contact for General, Medical and Nursing high volume recruitment delivered via NHS Jobs e: recruitment website and Junior Doctor and Specialist appointments on rotational training programmes supplied by the West Midlands Deanery.End to end recruitment administration transactional service delivery in line with service definition . •Production of monthly KPI’s to senior management. •Co-ordination and support of Nurse AFC (Agenda for change) band 5 'Mega’ recruitment campaigns. •Recruited, managed and directed a recruitment centre team of 12 staff to fill vacancies against divisional recruitment plans.•Provided guidance, training and support to staff in their roles with defining objectives in appraisals and monitoring performance with regular 1:1 review meetings. •Effective resolution of daily operational issues by attending meetings or correspondence to provide a solution to the delivery of a high quality service.•Project work to provide continuous improvement of the resourcing offer to include a report on safer recruitment employment checks, developed recruiting manager interview checklist, HR personnel file checklist, recruitment process flow charts and a new medical consultant recruitment process. •Liaised and attended regular meetings with key stakeholders and internal business partners to understand and respond to resource planning requirements and service delivery issues to include payroll and finance. Provided regular updates to management on continuous improvement to service/ process enhancement. •Trust lead CRB (Criminal Record Bureau) counter signatory .Achievements: Centralized University Hospitals Birmingham recruitment activity for pharmacy, therapy and facilities services from a de-centralized function. Developed recruitment process flow charts for recruiting managers to support end to end recruitment process delivering increased efficiency.

• High volume recruitment campaign to populate a new shared service centre building with 375 staff headcount in line with a recruitment agency budget cost of 300k.•Managed PSL (preferred supplier list) and met weekly for recruitment schedule countdown with recruitment agencies to supply interim consultants, permanent and contract resource to include HR, IT, front and back office staff. •Recruited HR staff and implemented HR administration procedures to include new contract of employment for employees.•Attended fortnightly programme control board meetings as a team member of the £11.7 million shared service centre cost implementation programme .•Produced weekly and monthly reports on filled and live vacancies and cost per hire to budget.•Implemented recruitment headcount agency schedule for internal management dashboard deliverables and live vacancy monitoring.•Produced with advertising company an external recruitment vacancy billboard with removable job title inserts. •Developed and implemented internal recruitment process prior to Oracle HR implementation.Achievements: Populated a new shared service centre with 375 headcount of front and back office staff delivered within a 200k agency budget and 5 month timescale.

• Delivered high volume recruitment placements from shop floor operatives, sales and marketing personnel to senior management positions across 2 midland sites.•Recruited Internal/external candidates to recruitment process and devised recruitment strategy with line managers to include advertising, website database search, recruitment agencies, CV short listing and conducted interviews.• Facilitated candidate and graduate recruitment assessment centers to include SHL (Saville + Holdsworth Limited) online OPQ (Occupational Personality Questionnaire) verbal and numerical psychometric testing, group exercises and competency based interviews.

•Managed 6 recruitment administrators and support staff processing approximately 450 new starters per month. •Evaluation of UK and Overseas recruitment procedure and implemented new process flow charts to improve efficiency and communication. •Managed company website and internal bulletin to register all vacancies to promote internal career progression and reduce staff attrition rate of 67%.•Assisted in production of a purchase /tender document and recruitment agency questionnaire for the selection of an agency PSL.( preferred supplier list) •Negotiated rates and terms + conditions of business with suppliers prior to PSL.•Provided recruitment solution to locations with high agency usage and staff shortage.•Produced job profiles with line managers for recruitment of internal staff. •Weekly team review meetings to monitor performance. •Implemented standard interview questions for area managers.•Developed partnership with Jobcentre plus to provide staff to vacanciesAchievements: Implemented a National SLA (service level agreement) with recruitment agency suppliers resulting in significant annual cost savings.

•Interviewed and appointed Home /Deputy Home Managers for Craegmoor Healthcare.•Supported 5 field area managers in the end to end interview process.•Created multiple job specifications.•Advert copy writing, media selection, rate negotiation and insertion via agency, including candidate response.•Short-listed candidates to Job specification.•Interviewed and appointed Operational Director’s personal assistant. •Completed candidate administration correspondence. •Appointed preferred supplier agency for permanent staff for the project, and then invited by Craegmoor to extend my contract for an additional 6 months as interim Recruitment Manager.

•Developed new client contracts resulting in 20% increased turnover. •Recruited 25 IT permanent staff and expanded contractor IT database.•Negotiated rates/fees with recruitment agencies. •Arranged PSL (preferred supplier list) agreements with agencies.•Advert design, copy-writing and media selection.•Client visits to establish new contracts at sites throughout the UK.•Staff appraisals and salary reviews.Achievements: Increased revenue by 20% to generate £1.3M sales turnover per annum