Stanislav Markin Email & Phone Number

Moscow, RU

Moscow, Russian

• "CRM PARK" is focused on CRM consulting and implementation of Microsoft Dynamics 365 (CRM). Some of our projects:
• Implementation of Microsoft Dynamics CRM for Russian manufacturer of electric devices. Deep integration with internal systems (ERP, DWH, portals), migration from Microsoft Dynamics CRM 2011.
• Implementation of Microsoft Dynamics 365 Sales/Customer Service for large Russian property developer. Call-center integration, deep customization (plugins, custom workflow steps, JavaScript, WebResources, integration.
• Implementation of Microsoft Dynamics 365 Sales (Online) for American Chamber of Commerce in Russia. Usage of Mobile CRM client, Outlook WebApp, PowerApps, Teams integration, ClickDimensions.
• Project support for large Microsoft Dynamics CRM 2015 installation, Customer Service module with email and call-center integration.
• Project implementation of case management solution (Microsoft Dynamics Customer Services) for Ministry of Labor.

Moscow, Russian Federation

• As independent CRM consultant I helped companies with CRM strategy implementation from management and technical sides.Tasks: RFP preparation, CRM workshops for top management, change management during CRM system.
• Support of implementation of Microsoft Dynamics CRM for large software distributor. I personally took part in the project as external expert and was responsible for pilot project implementation and for architecture of.
• Development of Microsoft Technology Center demo environment for operational and analytics CRM. Together with Microsoft Russia we’ve developed business intelligence CRM demo environment for Microsoft Technology Center..
• Project crisis-management for large CRM implementation (Energy segment). There were both organizational and technical problems in the project. As the result the customer didn't pay. I was invited as external expert.

Moscow, Russian Federation

• I was responsible for driving sales of Microsoft Dynamics CRM solution into the enterprise and upper midmarket segments, as well as support partners and industry sales.Tasks:
• Delivering customer or industry specific presentations and demonstrations of Microsoft Dynamics CRM
• Deploying and supporting Microsoft Dynamics CRM installation in Microsoft Technology Center (MTC). Working as MTC architect for Microsoft Dynamics CRM, taking part in MTC events with CRM demo for enterprise customers
• Helping partners and account teams with CRM technology related questions
• Developing a healthy Microsoft Dynamics sales pipeline together with account managers and industry sales professionals
• Customizing Microsoft Dynamics CRM to meet the expectations of customer

Москва, Москва, Россия

AMDOCS SOLUTIONS LTD (www.amdocs.com) – provider of IT solutions for telecom, government and financial institutions.During my work in Amdocs I was responsible for technical part of selling process of Amdocs Customer Management technologies and services to enterprise customers in Russia and CIS.Main accounts: Vimpelcom (one of the largest telecom operator.

• Responsibility: to manage the team of Siebel CRM consultants, to keep to budget of the department, to fulfill the personal sales plan, to coordinate work with other departments, to take part in company management. Have.
• Implementation of Siebel CRM in “InvestSberBank”. Siebel CRM is used in over 70 regions of Russia, in more than 3000 sales points.
• Implementation of Siebel CRM in “UralSib” Bank.
• Implementation of Siebel CRM in “Renaissance Capital Consumer Finance”.
• Implementation of Siebel CRM in “Renaissance Insurance”.

Role: leader of custom development department, curator of internal IT services.Responsibility: to prepare the methodological recommendation for project implementation, to control the projects (to prepare the commercial proposals, to estimate the project cost and timeline, to validate the architecture solutions, to control quality), to take part in team.

Role: Team lead and system architect in online trading startupResponsibilities: project management, system requirements gathering and architecture design, implementation, optimization and fine-tuning (SQL, Java, J2EE).

Position: Head of internet technology department (e-business platform implementation)Responsibilities: team lead and leading developer of internet project (SQL, Java, J2EE)

Position: Software EngineerResponsibilities: database design, system implementation (SQL, C++).