Mark Jerkatis Email & Phone Number

Greater Chicago Area

As a project consultant for billion dollar plus organizations in the benefits management and distribution industries reported to IT Executive Management to successfully manage initiatives of strategic value. These initiatives included:• Rescuing a failing financial systems conversion and taking it over the finish line while restoring frayed relationships between the IT and Finance groups.• Developing a 5-year Strategic IT roadmap that aligned IT initiatives with business strategy, developed business cases while keeping within capability and budgetary constraints• Reviewing existing software development practices and developing a go-forward formal software development life cycle consisting of both linear and iterative development approaches.

Lisle, Illinois

Developed and delivered more than twenty-five courses in Business and Change Management, Statistics and Information Technology. Courses have included Business Tactics and Execution, Managing Business Change, Solutions Focused Leadership, Global Business Management, Strategic Financial Decision Making, Global Finance, Entrepreneurship, Critical Thinking and Statistics and Research Methods. Fluency in SPSS, R and STATA statistical software packages.

Developed and delivered more than twenty-five courses in Business Management, Statistics and Information Technology. Courses have included Business Tactics and Execution, Managing Business Change, Solutions Focused Leadership, Global Business Management, Strategic Financial Decision Making, Global Finance, Entrepreneurship, Critical Thinking and Statistics and Research Methods. Fluency in SPSS, R and STATA statistical software packages..

Woodridge, Illinois

Responsibilities included strategic financial management, business development/sales management and all back-office operations management for a start-up consumer goods venture in the home-building/home-improvement industry.• Developed and implemented business plan and operational model for a company that grew to over $3 million in annual revenues in less than four years.• Managed twelve-person sales force and all marketing functions.• Developed, managed and implemented systems for all aspects of operational and financial management and reporting.• Conducted all contract negotiations and managed all vendors. • Managed all large-scale projects.

Responsible for all financial and human resource management of Corporate IT group for a $4 billion consumer services company. Direct responsibility of $16 million corporate IT budget and oversight of an additional $100 million in business unit budgets. Reported to CIO.• Developed and managed the financial model, including unit costing, chargeback methodology and score carding/benchmarking, allowing for the centralization of IT functions for business units in Six Sigma environment, holding central IT expenditures to a 0% growth and removing nearly $6 million from IT spend, all while enhancing service capability.• Restructured large contracts with software and telecomm vendors, resulting in over $8 million in annual savings.• Developed all business cases and Board of Director presentations for large IT capital expenditure initiatives. Established and monitored ROI metrics and business targets to ensure their success.

Responsible for managing/improving profitability of all US/UK branch offices of the Technology Consulting Division that produced over $300 million of consulting/service revenues. Mentored 6 Regional Vice Presidents and 21 Branch Directors. Reported to COO.• Accomplished turn-arounds of underperforming branches, which typically resulted in 50% - 100% Return on Sales improvements and increased Revenues in periods of 4 to 12 months.• Developed financial modeling system for assessing/benchmarking branch operational and financial performance.• Created the business rules/logic for the company-wide Executive Information System that enhanced reporting and increased branch operational efficiencies.

Responsible for all business operation functions (Service Delivery, Information Technology, Quality Assurance, Financial Management/Purchasing) in a $100 million (service revenue) Region. Mentored six Branch Directors. Managed IT Director and twelve Practice Directors. Operational management of more than 500 consultants.• Reduced Operating Expenses by 20%, on a $15M budget, while increasing revenues 30% and improving ROS from 15% to 20% over 18 months.• Grew EBIT from $11M to $19M in 18 months.

Responsible for implementing and developing IT Infrastructure Practices in 24 branches throughout the United States. Developed and implemented strategic direction for the company’s Infrastructure Services offerings. Chief business development executive. Direct management of 60 consultants and 10 managing directors.• Grew national Service offering from $500k to $20 million in 5 years.• Increased Gross Margin by 20% while successfully transitioning the business from commodity-based offerings to strategic business solutions offerings.

Managed a wide variety of Information Technology and Business Process Reengineering projects for retail, manufacturing, utility, financial, pharmaceutical and service industry Fortune 1000 clients and government agencies. Projects ranged from using Critical Success Factor methodology to develop Operational Assessments and Business Process Reengineering solutions to large-scale multi-location distributed network implementations.

Ph.D., Political Science

Doctoral candidate in International Political Economy

Mba, Economics/Strategic Management

B.S., Computer Science

Activities and Societies: Delta Upsilon Fraternity