Alejandro Dinglasan Email & Phone Number

Denver, Colorado, United States

Program oversight for ERP solutions, supporting Property Management and Accounting organizations.- Implemented cloud based RealPage Onesite to reduce costs, provide greater accessibility, and improve security.- Managed project budgets, schedules, and resources.

Greater Denver Area

Provided consultation in Financial Analysis and Technical solutions.- Developed technical and business processes for an international property management group.- Conducted training for billing and financial transactions.- Designed and Developed Cloud storage solutions.

Greenwood Village, Co

Customer facing role providing consultation and project management for enterprise initiatives. Supported C-level Executive team in areas of Finance, Asset Management, and Staffing. Ensured compliance with national and global policies and procedures.- Developed global standards for vendor invoicing, verification, and payment processing, increasing shared services productivity 35%.- Managed the IT budget, including forecasting, variance reporting, and financial reconciliation.… Show more Customer facing role providing consultation and project management for enterprise initiatives. Supported C-level Executive team in areas of Finance, Asset Management, and Staffing. Ensured compliance with national and global policies and procedures.- Developed global standards for vendor invoicing, verification, and payment processing, increasing shared services productivity 35%.- Managed the IT budget, including forecasting, variance reporting, and financial reconciliation. Data provided to Executive team used to assess financial status and plan for future growth.- Renegotiated telecom and datacenter service contracts, reducing IT spend $1.5 million annually.- Established Change Management for global technical operations, resulting in deployment success rate of 99%. Conducted weekly Change Control review meetings.- Executed compliance reviews for IT and Finance organizations, successfully completing SOX and SOC2 audits.- Consolidated offices in several countries, reducing real-estate expense by $1.7 million annually. Show less

Greenwood Village, Co

Hired to build the IT Project Management Office (PMO) and implement Agile methodology for a Global Consulting Firm. Responsible for global Strategic Initiatives, IT Financials, Compliance, Change Control, and Vendor Management. - Achieved 100% on time project delivery success rate by developing standards for program management and SDLC.- Developed business case, project scoping, requirements, project plan, test plan, and implementation artifacts for global strategic… Show more Hired to build the IT Project Management Office (PMO) and implement Agile methodology for a Global Consulting Firm. Responsible for global Strategic Initiatives, IT Financials, Compliance, Change Control, and Vendor Management. - Achieved 100% on time project delivery success rate by developing standards for program management and SDLC.- Developed business case, project scoping, requirements, project plan, test plan, and implementation artifacts for global strategic projects.- Managed global HR initiatives to improve Recruiting, Onboarding, Time Tracking, and Training, utilizing PeopleSoft, SAP, Taleo, and Skillsoft/LMS.- Successfully completed Datacenter moves and migrations to the Cloud, resulting in $2 million in annual cost savings. Utilized Jira for issue tracking.- Key contributor to the transition from Finance Operations to a shared services model, reducing cost by $5 million.- Mentored and trained PMO staff on Agile, governance, and global policies and procedures. Show less

Greenwood Village, Co

Led strategic IT projects and PMO for a start-up Satellite broadband company, collaborating with Engineering, Customer Care, and key Business Units. Utilized Agile and Waterfall methodology.- Successfully launched high speed broadband services via satellite, increasing revenue by $30 million and the subscriber base by 500% after the first year of operation.- Managed the implementation of OSS/BSS systems that automated billing, procurement, provisioning, and customer care… Show more Led strategic IT projects and PMO for a start-up Satellite broadband company, collaborating with Engineering, Customer Care, and key Business Units. Utilized Agile and Waterfall methodology.- Successfully launched high speed broadband services via satellite, increasing revenue by $30 million and the subscriber base by 500% after the first year of operation.- Managed the implementation of OSS/BSS systems that automated billing, procurement, provisioning, and customer care, resulting in a 40% increase in operations productivity.- Developed and presented business cases, project plans, status reports, and budget tracking data for Executive team and key stakeholders.- Drove the creation of IT audit department and control manual. Supported annual SOX reviews for Finance and external auditors.- Developed Marketing email campaigns using ExactTarget, adding 5% annually to the subscriber base. Show less

Chicago, Il

Project Manager, System architect, QA lead, and Support Engineer for CRM Marketing campaigns. Utilized business and technical expertise to identify opportunities for process improvement.- Designed and administered Valex Campaign Management for Allstate Insurance, allowing marketing groups to effectively target prospects and customers, and generate over $4 million in revenue in the first year.- Performed QA activities for Market Pilot projects that gauged effectiveness of… Show more Project Manager, System architect, QA lead, and Support Engineer for CRM Marketing campaigns. Utilized business and technical expertise to identify opportunities for process improvement.- Designed and administered Valex Campaign Management for Allstate Insurance, allowing marketing groups to effectively target prospects and customers, and generate over $4 million in revenue in the first year.- Performed QA activities for Market Pilot projects that gauged effectiveness of Marketing Campaigns.- Led systems integration testing of a Call Center CTI project, resulting in an implementation that reduced average talk times by 25% and increased IVR call completion rates 85%.- Conducted critical server, database, and application upgrades, improving system performance, availability and security. Show less

Denver, Co

Provided consultation on technical design, development and implementation of back office systems and CRM initiatives.- Managed the provisioning and inventory teams of a national DSLwholesaler, meeting OSS objectives of automating customer provisioning and CPE inventory tracking.- Successfully implemented Portal for a start-up DSL company, automating billing and real time credit card transactions over the internet. The first-to-market OSS project was successful in integrating… Show more Provided consultation on technical design, development and implementation of back office systems and CRM initiatives.- Managed the provisioning and inventory teams of a national DSLwholesaler, meeting OSS objectives of automating customer provisioning and CPE inventory tracking.- Successfully implemented Portal for a start-up DSL company, automating billing and real time credit card transactions over the internet. The first-to-market OSS project was successful in integrating Portal, Siebel and Vitria, and became the best practice model used in subsequent OSS engagements.- Directed the analysis and design of Valex for Consumer and Small Business Groups at US West, resulting in accurate and timely assessment of 17 campaigns, used in 14 states.- Utilized Informatica to perform extract, transfer and load processes for a data warehouse project at AirTouch Communications, allowing executives and business analysts to assess business initiatives and increase revenues. Show less