As a Director focused on Enterprise Architecture, Business Automation and Cloud Architecture in the Applications and Infrastructure practice, I work with our clients to empower their digital transformation projects. My work covers a number of areas from application, data and enterprise architecture to systems integration, process automation, technology roadmap planning and change management.

Accelerate Technology, LLC’s Managed IT Services program provides affordable proactive IT management and support to growing businesses. Utilizing our unique framework for providing managed IT services, we provide a range of proactive services to keep your computer systems up and running and your people and business productive.Features* Site Assessment and Inventory* Proactive Service* Management and Status Reporting* Best Practice Driven* Automated and Reliable* 24/7 SupportBenefits* Reliability* Security* Consistency* Productivity* Cost Management and Control* Performance* Managed Expansion and GrowthOn-going Managed Services include:* User Account Management* Security Patch Management* Software License Reporting* Client Network Configuration Management* 24x7 Workstation Monitoring* Disk Space, Partition and Usage Management* Software Deployment* End User Remote Control* Management Reporting* System Inventory ReportingOur goal is to serve as your technology partner with a focus on providing solutions. We use a consultative approach to evaluate your business and technology needs and then advise on the best solutions for your current and future needs. Accelerate Technology, LLC can save your organization time and money through better use of appropriate technologies.

SmartSource IT is the combination of NWP’s SmartSource offering and RealPage’s Technology as a Service (TaaS) as part of the newly merged organization. As the SmartSource Director of Information Technology I provide strategic direction for the products and services we are delivering to our customers and ultimately determine the best use of internal resources to successfully deliver those solutions. The Director of IT is not only responsible for service delivery, but is also the vCTO for customers that require this service.Additional Details:- Driving growth of combined SmartSource service offering- Working with C-level leadership to establish IT roadmaps for our clients- Providing consultative subject matter expertise in all areas of technology- Identifying key strategic SmartSource sales opportunities across existing RealPage products

As an experienced technologist, I provide advice and expertise for businesses of all sizes. By leveraging my background in evaluating, negotiating, implementing and supporting technology solutions I can help your team make sound decisions that will support your strategic goals. As an objective third-party I can also help identify often overlooked areas of improvement and lend expertise on building successful IT teams within your organization.Additional Details:- Well versed in creating appropriate evaluation strategies for new technology solutions covering everything from productivity applications for a small office to large ERP solutions for midsize enterprises.- Skilled at evaluating technology teams and processes and providing clear direction to solve current challenges.- Comfortable in negotiations with vendors and establishing beneficial contracts.- Expert at leveraging existing technology to solve new problems.

The SmartSource product team is responsible for providing back office services (IT and accounting) for our customers in the multifamily real estate industry. As the SmartSource Director of Information Technology I provide leadership and direction to the SmartSource IT staff on all network, application, system and support services for our customers. I am responsible for providing strategic direction, technical guidance and exective leadership within the SmartSource management team as well as the management teams of our customers as their virtual CIO. I am focused on not only providing superior support for our clients, but driving future business and growth by demonstrating knowledge of the industry we serve, products we deliver and means of improving efficiencies and profitability.Additional Details:- Developing the talent, processes and expertise of the SmartSource IT team to support our clients and services.- Developing Infrastructure Services and Application Development teams to create the necessary resources for larger initiatives.- Developing strategic goals and objectives for quality improvements both internally and for our clients. - Developing a standard approach for selling and supporting our service offering including all necessary process documentation, training and support procedures.- Providing strategic and tactical direction for team members regarding processes, policies, standards and support.- Driving technology focused solutions to enable people and system scalability both internally and for our clients.- Participating in creating and administering company strategies and policies and developing long-range goals and objectives.- Driving overall product strategy for new and emerging products.- Identifying partnering opportunities for complementary third-party products to broaden our service offerings.- Negotiating contracts with vendors/partners and managing the relationships.- Participating in key sales situations for the product.

The Director of Implementation Services is a key management position responsible for providing strategic leadership and daily operational management in the areas of implementation services, member support, and technical services for Crimson’s continually expanding product portfolio addressing member challenges in clinical quality management. As the Director of Implementation Services, I was responsible for developing and implementing a portfolio of new service offerings that drove revenue and enhanced member satisfaction. In this role, I was working closely with key member groups, technical and product management staff, sales and new product development as well as the firm's executive team.Additional Details:- Architected implementation and support policies and procedures to increase efficiency and reduce errors- Margin responsibility for the implementation organization including budgeting, resource planning and revenue/cost forecasts- Operational management of services implementation and support functions including personnel resource allocations and project plans for delivery and support- Developed strong member relationships to identify, create and develop new sales/services opportunities for the company- Identified and implemented procedures that increased productivity and enhanced performance to maintain member health- Provided leadership that promoted best practices and the highest levels of customer service- Identified and created new service offerings that leveraged the combined expertise of the Advisory Board and the Crimson Care Registry team- Key contributor as part of the marketing/sales process for prospective members- Coordinated with internal and external stakeholders on large solution implementations

The Cayman IT department is a service organization providing high-quality, low-cost technology solutions for all of our offices including our global headquarters in Ann Arbor, Michigan as well as locations in Estonia, Czech Republic, Australia and New Zealand. As the Director of Information Technology for Cayman Chemical I was the leader of this key department driving all the technology solutions of the business. This role had many functions including strategic planning as a member of the Cayman senior management team, business process analysis and re-engineering, managing budgets, analyzing, defining, and managing significant web and Enterprise Resource Planning (ERP) systems development projects as well as partnering with consulting houses across the globe, negotiations with equipment resellers, telecommunications vendors, infrastructure planning, etc.Additional Details:- Reported directly to the President/CEO of Cayman.- Made significant changes to every aspect of IT operations that saved the company money and improved efficiency and reliability including implementing a managed print solution, switching telecommunications and internet service providers, implementing detailed systems monitoring supporting >99% uptime, creating a consolidated corporate cell phone plan, analyzing and implementing massive improvements to the IT infrastructure, etc.- Created and maintained a project-based methodology emphasizing personal accountability.- Successfully lead and managed the evaluation, selection, and implementation of a new ERP solution, Microsoft Dynamics AX, coming in on-time and ~15% under budget.- Successfully drove significant business process changes across the organization.- Pursued Agile development methods for projects with emphasis on extremely flexible and adaptable implementations and solutions.- Gained extensive experience working with consultants and Cayman staff in other countries.- Managed cGMP technology solutions.

As an Assistant Vice President at Comerica Bank, I was responsible for leading a team of developers on Production Support tasks. My group was responsible for supporting several critical reporting and general banking applications used by our bank branches across the country in the Commercial Lending arena.Additional Details:- Worked as an Application Lead, responsible for leading the direction of technical staff in the execution of business application enhancements and support tasks.- Additional responsibilities included: successfully developing estimates for projects, coordinating application development, implementation, and upgrade tasks for multiple projects simultaneously.- Responsible for managing small to medium-sized projects, resource planning, and leading support of applications in production.- Key responsibilities also included building strong business client partnerships and managing vendor relationships.- Position required strong communication, organizational, and time management skills. - Position also required the ability to multi-task work assignments and the ability to successfully match business needs with technology solutions.

This was a continuation of my position at ProQuest as I was "sold" to a new privately held company, National Archive Publishing Company (NAPC), along with the ProQuest products I was working on.

I started out with ProQuest as a junior software engineer after graduating from college. Over the 7+ years I was there, I was steadily promoted with increasing responsibilities to my final title of Senior Software Engineer. I was involved in many development projects on the ProQuest online database application as well as the inception and building of a completely new product platform in the XanEdu business that was eventually sold to National Archive Publishing Company.Additional Details:- Extensive experience in internet application development on n-tier systems.- Gained a detailed understanding of digital content management techniques and challenges.- Led multiple development teams on multiple projects (simultaneously) for mission-critical intranet and internet applications through all phases of the SDLC from requirements gathering to product maintenance.- Mentored junior developers and was often involved with college recruiting and the hiring of additional staff.- Was the Single Point of Contact for issue tracking and resolution for all Production and Operations systems.- Worked with multiple third-party software vendors in the customization of their existing applications to fit our needs.- Owned the relationship between our group and many other groups in the company including other development groups and IT.- Was the development lead facilitating tight integrations between our systems and those of our partners to allow seamless access to our mutual customers.- Worked closely with Product Managers to understand and implement business requirements.- Worked closely with QA to improve the overall product quality process by instituting unit and integration tests, and assisted with development of functional test plans.- Worked closely with Sales and Marketing staff to get clarification of both their needs and the needs of the customer.- Worked closely with other IT departments to assess and purchase hardware to meet business needs.

ICARD carries out public service on behalf of EMU through economic and workforce development,Geographic Information Systems (GIS), groundwater resources and education, Management Information Systems (MIS) and public service education. As the GIS specialist for the institute, I was responsible for several different projects including the gypsy moth suppression project which involved creating polygon representations in AutoCAD of the spraying patterns that were ultimately uploaded into the software on the airplanes used for distributing the pesticide.I was also the IT guy on staff and performed several network upgrades, rewired a learning lab with new networking connections, administered the local Banyan email system and debugged various problems/systems.

Worked in the Store Systems department as an Intern responsible for creating polygons in ArcView to represent store territories in the company's new Geographic Information System.