Mark Reynolds Email & Phone Number

Portland, Oregon, United States

Manage a team of 25 engineers, software development managers, product managers, and program managers. Responsible for organization vision, structure, health, strategy development, execution and operations for AWS training and certification (T&C) instructor led training (ILT).• Delivered AWS T&C software systems using native AWS serverless technologies.• Managed 2 high performing teams, with 2 software development managers and 20 engineers, delivering highly complex and highly ambiguous… Show more Manage a team of 25 engineers, software development managers, product managers, and program managers. Responsible for organization vision, structure, health, strategy development, execution and operations for AWS training and certification (T&C) instructor led training (ILT).• Delivered AWS T&C software systems using native AWS serverless technologies.• Managed 2 high performing teams, with 2 software development managers and 20 engineers, delivering highly complex and highly ambiguous projects to grow and scale the AWS ILT business. Show less

Portland, Oregon Area

Manage a global team of 48 software developers, business analysts, scrum masters, product owners, and managers with a $9.7 million budget. Responsible for organization vision, structure, health, strategy development, execution, and operations for enterprise talent and corporate services capabilities at Intel:• Improved employee experience scores from 72% to 90% and improved cultural values score from 69% to 90% during a two-year span by leading an organizational people council… Show more Manage a global team of 48 software developers, business analysts, scrum masters, product owners, and managers with a $9.7 million budget. Responsible for organization vision, structure, health, strategy development, execution, and operations for enterprise talent and corporate services capabilities at Intel:• Improved employee experience scores from 72% to 90% and improved cultural values score from 69% to 90% during a two-year span by leading an organizational people council that identified key low-scoring drivers and implemented targeted improvement plans.• Improved partner of excellence scores, which measure our customer satisfaction, from 3.2 to 3.7 (1-5 scale) over the course of two years by identifying key improvement areas and instituting quarterly operations reviews with our key customers and VP stakeholders.• Delivered $7.3 million in business value and eliminated over $1.2 billion in compliance risk during a 1.5-year project managing a 21-person organization that delivered a new chemical management system integrating a SaaS tool to ensure purchasing approval and chemical use compliance.• Improved user satisfaction from 51% to 77%, user outcomes - 51% to 70%, and usability - 72% to 82% by building a team to develop a user interface (UI) uplift for Intel’s employee rewards tool to target our customer’s key user experience pain points.• Lead a 107 person organization while interim Director of Software Development managed vendor relationships with Workday, Autodesk, and Saba. Show less

Drove Intel Information Technology (IT) wide programs with Intel executive leadership team visibility managing budget, schedule, risks, dependencies, and execution of critical Intel IT programs: • Secured 1500 applications, 100% of Intel cloud and externally accessible, and 91% of all Intel IT applications in 14 months. Pitched project to CIO and received a $27 million budget to reduce Intel’s application security risk with monthly IT staff status updates. • Increased agile… Show more Drove Intel Information Technology (IT) wide programs with Intel executive leadership team visibility managing budget, schedule, risks, dependencies, and execution of critical Intel IT programs: • Secured 1500 applications, 100% of Intel cloud and externally accessible, and 91% of all Intel IT applications in 14 months. Pitched project to CIO and received a $27 million budget to reduce Intel’s application security risk with monthly IT staff status updates. • Increased agile execution from 28% to 95% of Intel IT software development teams through an IT-wide program to train, coach, and mentor teams on agile benefits and best practices. Show less

Managed a software development team responsible for enterprise software systems to support Intel product engineering teams: • Facilitated on-time delivery of Intel’s processor microarchitecture by delivering systems to enable product engineering to optimize requirements, schedule, risk, defect, and budget management.

Senior developer on Director staff developing Intel factory automation software using C# .NET, SQL Server based applications to enabled automated manufacturing execution:• Enabled on-time delivery of Intel’s 1264 process technology and allowed Intel factory to optimize factory load and product mix by developing an application that encapsulated and transferred all of the data necessary to manufacture wafers from one site to another.

Mba, Software Engineering, 4.0 Gpa

Bachelor'S Degree, Computer Science, 3.8 Gpa

Activities and Societies: Summa Cum Laude; President Upsilon Pi Epsilon the computer science honor society