Mark Platt Email & Phone Number

Associate - Cadet Recruitment Assessor for all Police Forces in England and Wales - Screen & Assess Police Cadet Applications through a variety of scenarios based on key competencies.

Leeds, England, United Kingdom

• Responsibility for:Leeds Student medical practice is one of the largest GP surgeries in the UK. As Practice Manager I am responsible for both the strategic direction of the business and the day to day operations of the.
• Ensuring the highest level of patient care and services are delivered in line with CQC’s exacting audited standards and fulfillment of all NHS contractual obligations.
• Full financial management of the partnership – payroll, cash flow, profit improvement, cost reduction, budget attainment and monitoring of KPI’s
• Implementation and maintenance of all business administrative, clinical and patient activities providing a high level of patient and practice team services
• Production of performance and quality standards within the practice
• Managing data quality issues, providing advice and guidance to the team in the use of the clinical systems

Leeds Yorkshire 07907447800

A leading hospitality consultancy with a proven track record in achieving results.Please contact info@paragon-hospitality.com or call 07907447800 for a confidential initial chat. Our services have one objective, to advise, build and support your aims for your business and its success. Working with businesses of all types and size, hotels, event centres.

Leeds, England, United Kingdom

Census Coverage Survey lead, managing a remote diverse team over North West Leeds. Inducted, trained, coached, mentored and managed the workflow and outputs, ensuring targets set by the Office for National statistics were exceeded. Under my leadership and guidance, we were the best performing team within England and Wales, exceeding the target by 35% &.

Guernsey

• Responsibility for:Asset management and revenue stream generation in the largest Hand Picked Hotel in the group. Managed the hotel refurbishment and delivered a turnover in excess of £6.5M with a GOP of £1.6M. Key.
• Strategic full year reassessment of budget and forecast
• Alignment of human resources
• Project Manager for 2018 refurbishment
• Health and Safety score 95%
• £2.5M Health Club and Spa developed to a commercial revenue stream

Harrogate, United Kingdom

• Continual Career Progression & Service with ACCOR/MREF/ARAMIS with a transfer to The Hotel Collection to prepare The Majestic Hotel Harrogate for sale - 5 years continual service.Responsibility for:Overseeing the.
• Annual turnover of £6.4 millionAchievements: 2016
• EBITDA £1.8m, 8.41% YOY
• Rooms revenue growth 4.5% YOY
• RGI 134%
• Successful sale and transition to Cairn Hotels in November 2019

Cheltenham

• Responsibility for:Overseeing the full £3.5M refurbishment and repositioning from a Mercure branded hotel to Queens Hotel - MGallery by Sofitel a boutique life style brand within the Accor stable.
• Annual turnover of £4 million Achievements: 2014
• Development of all brand standards and concepts - Restaurants, Bars, Conference & Events and Accommodation services for the first MGallery in the UK.
• Rooms Strategy to achieve average rate growth of 5%
• Food and Beverage COS 6% improvement
• Customer satisfaction - NPS improvement of 30 points since appointment

Bolton

• Responsibility for:Mercure Bolton Last Drop Village Hotel and Spa, a traditional hotel set in a converted 18th century farmhouse with cobbled streets and quaint village shops.
• Annual turnover of £4.5 million Achievements:
• Rooms Strategy to achieve revenue growth of 7% and RevPar 8%
• Food and Beverage sales growth of 8%
• Spa and Leisure revenue growth 7%
• Customer satisfaction - NPS improvement of 16 points since appointment

Various

VON ESSEN HOTELS - ConsultantSeaham Hall, Northumberland Managed Hotel for Receiver - Prepared Due Diligence for Sale of Property and Financial Forecasts HASSAN SHOKRI GROUP - Pre-Opening Consultant Al Safa Hotel Apartments, Doha, QatarApart Hotel: 282, Restaurants: 3, Function Rooms: 4CHARDON MANAGEMENT – Consulting Interim General Manager Moorside Grange.

Leeds

• Responsibility for:The Queens Hotel, a four star hotel in Leeds city centre with extensive conference and banqueting facilities. I oversaw a £10m refurbishment, restoring it to its former glory and turning around its.
• Annual turnover of £10 million
• Led full hotel refurbishment and restoration
• Group leader in QHotels Food and Beverage Steering Group for 21 hotels
• Project Manager and Developer of Housekeeping Standards throughout the group, 21 hotels
• Member of Leeds City Centre Management Board

• Responsibility for:
• Strategic, business and succession planning, budgeting, forecasting and the day-to-day running of the hotel
• Led the project team for the Development of the global IClean project - Housekeeping Brand standards for all IHG properties
• Development of IHG customer satisfaction strategy – net promoter score
• IHG Food and Beverage development steering group – Branded concept design

Rooms: 301Restaurants: 4Bars: 4Banqueting Facilities: 450Nightclubs: 1

Heathrow, England, United Kingdom

• Responsibility for:
• Managing the Housekeeping department with 120 staff and control of £1.2million payroll
• Project leader in refurbishment of 258 bedrooms.

Riyadh, Saudi Arabia

• 5 Star Hotel
• Sales calls to diplomatic, corporate and foreign companies, searching for new business
• Retail Deli, Italian & Arabic Restaurants, Outside Catering, Gym & Spa, Western Outlets
• Outside catering division set up from concept – Bespoke events for Expat community and Businesses
• Managed all Western Catering

Moscow, Russian Federation

Rooms: 415Restaurants: 2Cocktail Bars: 2Conference Facilities: 450Function Rooms: 10Outside Catering: 500 people

Glasgow, Scotland, United Kingdom

Devised Fine Dining concept for new 5 star hotel openingDevelopment of SOP, recruitment, training on standards and operational procedures.

Scotland