• Collaborated with the maintenance team on a $3MM project to extend the lifespan of equipment• Demonstrated strong verbal communication and project management skills by coordinating a project to alleviate flood damage, which reduced algae quality issues by 35%• Designed and installed a device that measures the density of pure coating, which improved the accuracy for tracking material usage and production costs• Established a correlation between embedment quality issues and the size of granules through statistical process control (SPC), resulting in a $300K/year cost reduction• Delivered process improvements by optimizing product quality testing, which saved 624 hours/year, reduced scrap by 67%, and was adopted by the whole roofing division

• Monitored and controlled the plating chemistry by performing quantitative chemical analysis• Operated and maintained the wastewater treatment system and exhibited problem-solving, troubleshooting, and multitasking abilities• Optimized the zinc plating and silver stripping processes by conducting design of experiments (DOEs)• Transformed the chemical tracking system by incorporating database structure, saving 2 hours/day and allowing better statistical data analysis• Recognized a safety hazard and initiated a project for installing a ventilation system, which lowered the exposure to dangerous chemical fumes by 90%• Drove continuous improvement through the research and development of an automated copper cleaning process, saving 6 hours/day

• Tested HVAC parts to ensure specifications are met, and supported manufacturing through quality control• Investigated failed parts through root cause analysis, documentation, and data reporting• Facilitated lean manufacturing by recycling additional material, utilizing 5S, and increasing productivity• Managed a $250K project for investigating leaking parts and succeeded in identifying the source of the quality issue, resulting in a major process improvement

• Managed and trained 12 new hires during department orientations• Improved customer service, resulting in more online positive reviews and returning customers• Communicated sales promotions to raise the average transaction per customer• Led educational seminars to learn about new products and identify key selling features• Exceeded targeted sales goals by 23%