A talented IT Professional with over 17 years’ experience in various application support and development roles. Current role as Business Analyst (Diver BI) and IT Manager. Excellent communication skills and equally at ease dealing with local/international customers, business groups, developers and management at all levels.Recognised as a resourceful troubleshooter who can be depended on in a crisis, who always puts the customer first and never compromises on quality. A proven track record of leading and managing multi-skilled technical teams. Relishes the challenge of resolving, through innovative solutions, complex technical problems which arise daily.