Mark Kinder Email & Phone Number

Baltimore, Maryland Area

Manage Voice & Network Services in North America:• Data Network and Voice over IP systems• Availability and Performance of services• Network Operator relationships• Contracts, SLA, Costs and Network design evolution• IT purchasing activities such as hardware provisioning, software support renewal• Maintain Technical documentation to share experience & knowledge• Communicate with Service Desk regarding any infrastructure change / evolution• Support business projects and application roll-out relative to network activities• Respect & reinforce existing security to guarantee audits compliance• Participate to Infrastructure change management process

Baltimore, Md

Manage all Infrastructure Operations and Projects regarding the North American Data Center, including Management of Networks, Servers, Storage, Databases, Security, Access, Internet and Voice support - USA, Canada, Mexico & Brazil• Evaluate business needs and recommend Infrastructure changes to improve systems performance, application availability, security, and cost reduction initiatives• Direct the Audit Compliance process and development and implement security measures.• Act as Global Leader for selected technical areas such as security controls, SOX compliancy, disaster recovery planning, and systems monitoring.• Manage subcontractors and vendor relationships, direct daily project operations by analysing workflow, establishing priorities, developing standards and setting deadlines• Conduct training and performance reviews, and engage with Human Resources for recruitment and reorganization needs.

Peterborough

Management of IT Infrastructure, Support, Projects, Applications & Budget for Elliott UK, an Algeco Scotsman Company• Oversee the UK IT team and manage a $1.8 million dollar budget.• Drive IT Programs to support business critical projects per time and budget requirements• Manage and develop core business systems, IT system changes, and data integration• Evaluate new business requirements to recommend IT solutions• Develop and implement systems and processes for internal and external assessments• Direct change management control procedures for internal and external assessments.• Lead IT infrastructure integration across businesses during acquisitions and mergers• Manage Vendor relationships and direct daily project operations by analysing workflow, establishing priorities, developing standards and setting deadlines.• Conduct training and performance reviews, and engage with Human Resources for recruitment and reorganization.