Mark Kinder Email & Phone Number

Baltimore, Maryland Area

• Manage Voice & Network Services in North America:
• Data Network and Voice over IP systems
• Availability and Performance of services
• Network Operator relationships
• Contracts, SLA, Costs and Network design evolution
• IT purchasing activities such as hardware provisioning, software support renewal

Baltimore, MD

• Manage all Infrastructure Operations and Projects regarding the North American Data Center, including Management of Networks, Servers, Storage, Databases, Security, Access, Internet and Voice support - USA, Canada.
• Evaluate business needs and recommend Infrastructure changes to improve systems performance, application availability, security, and cost reduction initiatives
• Direct the Audit Compliance process and development and implement security measures.
• Act as Global Leader for selected technical areas such as security controls, SOX compliancy, disaster recovery planning, and systems monitoring.
• Manage subcontractors and vendor relationships, direct daily project operations by analysing workflow, establishing priorities, developing standards and setting deadlines
• Conduct training and performance reviews, and engage with Human Resources for recruitment and reorganization needs.

Peterborough

• Management of IT Infrastructure, Support, Projects, Applications & Budget for Elliott UK, an Algeco Scotsman Company
• Oversee the UK IT team and manage a $1.8 million dollar budget.
• Drive IT Programs to support business critical projects per time and budget requirements
• Manage and develop core business systems, IT system changes, and data integration
• Evaluate new business requirements to recommend IT solutions
• Develop and implement systems and processes for internal and external assessments