Mark Knox Email & Phone Number

Crown Point, Indiana, United States

All my life I have had an interest in helping others. Through real estate, I am able to accomplish that in many different ways. Whether assisting someone in finding their dream home, helping others start a new chapter by selling their current home, or leveraging connections to engage in the community, the ways to give back are endless. -Successfully completed real estate program and exam in just ten weeks, gaining specialized knowledge in contracts, valuation, market analysis, and statutory and regulatory requirements.-Developed negotiation skills by role-playing scenarios while training with a leading brokerage.-Actively engaged in local community events to establish a diverse professional network.

Chicago, Illinois, United States

Arrive Logistics was my first job post-graduation. I gained an appreciation for logistics following the impact of Covid-19, which inspired me to apply in the field. Both the world, and especially the logistics industry, were turned upside down with backlogs in almost every sector. My time here gave me valuable insight into many different fields that enforced what I had learned in school, helping me grow into a well-rounded business professional.-Built relationships with customers, carriers, and facility coordinators to enhance communication efficiency in key areas such as quoting, selling, scheduling, and tracking shipments.-Managed four customer accounts simultaneously (BakeMark, Staples, Kronos, and Ken’s Foods)-Grew each account in terms of loads per day, spread per load, and on time percentage. Most significantly BakeMark, which saw a jump from 9.8, $200, and 88% to 14.2, $459, and 91% respectively.

Crown Point, Indiana, United States

As a team member at Buffalo Wild Wings, I played a crucial role in creating a vibrant atmosphere for sports fans and food lovers alike. This experience honed my customer-focused mindset through daily interactions with a diverse range of patrons. Whether engaging in person or over the phone, my effective communication significantly enhanced the overall experience for every customer.-Worked fluently in multiple positions each day, with a strong focus on delivering an authentic and memorable dining experience for guests.-Answered 20+ phone calls daily, consisting of orders, questions, and both compliments and complaints.-Welcomed and greeted guests promptly, ensuring a friendly and inviting atmosphere.

Merrillville, Indiana, United States

I started here just two weeks after the pandemic began, at a time when Sam's Club was adapting to an unprecedented shift in operations. As an essential service, we could not close down; instead, the store limited capacity and innovated to meet evolving challenges. During my tenure, I navigated not only the standard responsibilities of grocery store work but also the unique and intangible demands brought on by the pandemic.-Assisted more than 100 customers daily with inquiries regarding product availability, positioning, and grocery purchases both in-app and in-store.-Cleaned and organized the store, enhancing both shelf displays and checkout areas for improved appeal.-Aided new employees in comprehending their job responsibilities and extended ongoing support for any questions that arose.

Griffith, Indiana

Landscaping was one of the most difficult yet rewarding jobs I have undertaken. The days were long, 10–12-hour shifts, 6 days a week in the peak of summer. Tim’s landscaping was known for their quality work and dedicated team. Working for a company with strong values and diligent employees helped me grow in numerous ways. This culminated in my rise to foreman, where I had the privilege of leading my own teams. -Designed and implemented landscape layouts attuned to clients’ visions.-Directed teams in achieving daily objectives, overseeing everything from gathering essential equipment at the start of the shift to reviewing completed work at the end.-Executed a variety of tasks including constructing brick patios, laying sod, performing demolition, and planting, among others.

Crown Point, Indiana, United States

McDonald's was my first job, and it played a pivotal role in shaping my customer-centric mindset and multitasking abilities. We were trained to work swiftly and accurately while serving a high volume of customers each day. This experience taught me essential skills, including leadership, teamwork, work ethic, attention to detail, and effective communication, ultimately earning me a promotion to crew trainer, where I had the opportunity to pass on these valuable traits to new employees.-Delivered exceptional customer service in a fast-paced environment.-Trained new employees on company procedures and customer service best practices.-Monitored inventory levels and assisted with restocking supplies to minimize delays and ensure smooth operations.

As a teenager, I ventured door to door in my neighborhood, offering lawn care services, which became a reliable source of income throughout my adolescence and provided me with invaluable experience in entrepreneurship.-Implemented time management practices to maximize productivity.-Maintained regular communication with clients to inform them on scheduling and weather conditions.-Averaged 2-4 customers weekly.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.55/4

Activities and Societies: Kelley Mentor, Theta Chi Fraternity

Education record

Activities and Societies: Varsity football, track, and basketball. Graduated with 3.7 GPA and honors diploma. Recipient of Dean & Barbara.