Mark Leal Email & Phone Number

Dracut, Massachusetts

Project leader for Transport aggregation and Service demarcation product lines from inception to completion.oCWDM-Passive componentsoSFP optics-SX, LX, CWDM (consolidating AVL and negotiate price breaks)oService demarcation line module (jumbo frames, rate limiting, MEF 9 and 14)Resident adviser working along side committee members for Metro Ethernet Forum technologies and certifications relative to respective product lines such as MEF 3, 8, 9, 10.1 and 14.Direct contact and liaison for MSO market to implement advanced MEF features such as Iometrix loop back, EPL, EVPL and E-LAN services. Solutions consultant in Layer 2/3 networks, VPLS, MPLS and 10G service offerings.Prepared all technical materials such as network designs and responses for RFP and RFI submittals.Coordinated product trainings and technology seminars as well as materials for Telco customers.Persisting to increase technical aptitude in IP, Layer 3 networking and MPLS technology.Subject Matter Expert for fiber optic infrastructure design.Integral and key contributor to major account successes.

Responsible for conducting management responsibilities such as:oDepartmental budgets for travel, technical resources/materials and monetary staff performance increases, Interviewing and hiring technical staff and manage a team of Applications Engineers.Provided all post sales and presales support to Outside Sales Representatives and Inside Account Executives as well as all Domestic and International customers in over 25 countries.Created training presentations and materials as well as conducted on-site and web interface training for all Domestic and International customers.Traveled to over 20 countries in Europe, South America, Europe, Africa and Asia for training and business development.Worked as the lead Applications Engineer in closing business from some of the largest telecommunications companies in the world. One of those being Telefonica-South America which created $1.5 million in revenue in the first year.Involved with all phases of new product introduction from the product planning stages up to final market release. As a direct voice of market requirements, resource and operational dollars were saved by developing products that customers required and that would sell. Additional responsibilities were to write Market Requirement Documents to propose and initiate new product development.Attended all annual trade shows which provided a technical perspective to all booth visitors. Gained new business by being flexible. Many situations arose where a company representative was required at a customer meeting, supporting a partner, as early as next day which would help secure winning the business. Both International and Domestic accounts were won in this manner.Designed networks and have a working knowledge for all types of applications and solutions including IP, CWDM, Ethernet, SONET, TDM, IEEE Ethernet standards and fiber optic/db connectivity.Proficient in working with SNMP management platforms, EMS’s and NMS’s.