Mark Leopold Email & Phone Number

Cleveland, Ohio, United States

Cleveland

Specializing in client acquisition & new business development. Ranked within the top 10% among peers in the In-Store Division

● Increased gross revenue through selling additional displays and merchandise space.● Maximized net profits by maintaining optimal inventory levels when ordering and handling products.● Enhanced customer loyalty by responding promptly to inventory, display, and pricing changes.

Mayfield Heights Ohio

● Execute sales, marketing, & operational functions as a banker in a new branch opening.● Open all types of deposit accounts, process and book all types of loans, cross sell to new and existing customers, call on current and prospective customers, establish new banking relationships from customer engagement & appointment setting in a supermarket environment.● Establish and deepen business relationships by going on business calls, run teller transactions, participate in monthly audit, refer to total relationship partners of the bank (mortgage, investment, and business bankers)● Receive outstanding customer service scores, helped facilitate grand opening of new build, consistently perform discover need sessions. ● Surpass monthly sales goals (ranked top 25% among peers company wide)

● Provided instructional marketing & motivational workshops to thousands on company products and services.● Performed outreach in the community through meeting with diverse groups & managing media & public relations outlets for increased program enrollment. ● Counseled individuals, couples, & families on budgets to qualify them for mortgages and loan modifications.● Facilitated for clients the entire process of qualifying and obtaining new mortgages or modification of their existing mortgages.● Reviewed the details of all documents to ensure that they meet qualifying guidelines and governmental compliance

Master Of Arts (M.A.), Counseling Psychology

Bachelor Of Arts (B.A.), Psychology

Minor in Business