Mark Leveau Email & Phone Number

Auckland, New Zealand

Saint Heliers

Auckland, New Zealand

Britomart, Auckland, New Zealand

Managing a team of 10 people Overall responsibility for the cafeOngoing trainingRecruitment of staffEnsure a high level of customer serviceNegotiating with suppliers to ensure the best rate and quality of productsResponsible for the weekly kitchen and floor staff rosterLiaise with suppliersBuilding rapport quickly with customers and creating relationshipsMaintain relationships with regular customers Organise catering eventsMarketing and advertisingDealing to customer queriesDealing to staff issuesLiaising with customers re bookingsQuality control-checking food before going out to ensure high quality product is servedFixing technical issues and organising maintenance when neededMaintaining moral of the team to ensure a happy workplace Ensure the staff are working efficiency Tracking and ensuring low staff costs through detailed computer system-Loaded ReportsAnalysing information on staff costs, sales, expenses, ordering, staff hours Stocktake Dealing with customer queries, complaints, issues in a polite and friendly mannerSigning off of time sheets and sending to accountantHelping with menu planning and tasting Creating a warm and inviting atmosphereEnsuring professional personal appearance High attention to detailOrganising the team to ensure they are ready for anythingSalesCash upsMaking coffeeOrdering

Britanny, France

Opening and closing 6 days a weekIn charge of the barDealing with suppliers and often negotiating a better priceSourcing new productsStocktakesCreating and maintaining relationships with new and regular customerCreating an inviting atmosphereOrganising events such as music festivals, card game competitions, sports competitionsOrganising product display Cash up

Annecy, France

Buy and order product in Paris Fair Maison and ObjetLooking for new productsDiscuss product ideas with shop ownerEnsure the correct amount of stock was orderedOrganise shop arrangementCalculate margins to ensure appropriate pricingOrdering and receiving productSalesExpert product knowledgeOrganising product delivery to customers (logistics)Deliver furnitureMaintain furniture Manage 3 staff membersTraining and surpervising staffIn charge when the owner was awayCash up

Caen, France

Fine dining restaurantSilver serviceFine wine serviceLooking after VIP customers

Maidenhead, England

Banquet serviceBreakfast serviceGreeting customersInteracting with customersOrganising the buffet

Bac Professionnel Commerce, Commerce

Marketing Management Communication Sales Accounting Commercial law

Bep Cap Metiers De La Restauration, Hospitality

Customer service, wine training, formal table setting, interacting with VIP customers, event management

Bep Cap Des Metiers Du Secretariat, Administration

IT Communication Administration