Provide third-party software support IBM Websphere Application Server and related technologies. Support task engagements by various Origina customers including incident resolution, configuration changes, and servicing requests for tasks such as design and engineering new environments, and providing documentation for the customers' technical teams.

• Leverage automation technologies to rapidly deliver environments while maintaining configuration management across the enterprise.• Support and create scripts to perform system tasks, such as code deployment, configuration changes, and general administration tasks.• Support the life cycle of the middleware platform (installations, upgrades, deployments, patching, and maintenance).• Support day-to-day operations following ITIL standards using ticketing systems to directly support incident, change, and problem management.• Involved in security vulnerability analysis and providing feedback to client security specialist teams and leadership.• Identified risks and opportunities to mitigate unknown risks around infrastructure, DevSecOps, operations, and maintenance.• Problem resolution of complex problems using deep technical knowledge and experience.• Led research on emerging technologies to drive innovation and effectively communicate solutions within the team and to various levels of management.

• Perform in an engineering role to ensure that the WebSphere ND environments are primed for providing a reliable, adaptable, and well performing infrastructure.• Responsible for making infrastructure decisions regarding capability and capacity with a focus on platform, product, and deployment stability throughout release cycles.• Responsible for administration of middleware and integration between customized applications and business specific suites that are hosted in the environment.• Create scripts to manage deployment activities across multiple systems and environments.

• Member of Middleware Build Team responsible for working with Solution Architecture, Application Architecture, Project Management, and Application team members to design, build, support, and create documentation as part of the project lifecycle.• Create documentation, jython and shell scripts, and host knowledge transfer sessions with the Production Support Teams for creation of new environments, configuration changes, complicated deployments, and migration tasks.• Provide day-to-day support for existing and Legacy applications in the non-production environments including troubleshooting and triage, patching, upgrading, security hardening, and implementing architecture redesigns as needed.• Stand up short-term proof-of-concept environments.• Responsible for working extensively with the SiteMinder Team to create configurations, troubleshoot and resolve issues, and register various Middleware and Web platforms with the SM Policy Servers.• Execute incident and changes following ITIL best practices using advanced ticketing systems.• Provide training, assistance, advice, and peer reviews to more junior teammates.• Consult with Application Teams to identify paths forward for migration of WebSphere based applications over to Tomcat to prepare for possible moves to cloud containers in the future.

• Lead and participate in analysis of preventive and corrective maintenance packages.• Create schedules and policies/procedures around preventive and corrective maintenance implementation.• Coordinate with environment management to implement fixes and enhancements.• Complete required change management forms, represent changes during change review board meetings, and work with change management teams to implement production changes.• Manage and run implementation bridges diagnosing technical issues where necessary.• Report work and compliance status to technical and executive management.

• Responsible for engineering and implementation of automation scripts utilizing shell scripting and Jython scripts in a WAS 8.0 through 9.x environment.• Manage a broad spectrum of middleware products that support WebSphere centric application environments.• Manage and create WebSphere environments by writing advanced shell and Jython scripts while migrating away from deprecated JACL scripts.• Lead initiatives to design, build, tune, and enhance core application infrastructure environments using multiple versions of WebSphere ND that host clusters where traditional web applications, IBM BPM 8.5, and WPS 6.0 products with custom code are deployed.• Work with network team to implement F5 and A10 network load balancer configurations that include fault detecting health probes, SSL front and backside termination, session persistence options, and load distribution policies for Virtual IPs that will spread traffic to multiple backside IBM HTTP Servers and WebSphere Proxy Servers.• Setup and maintain advanced Apache and IBM HTTP Server configurations using features from both httpd config files and the WebSphere Plugin config xml file or Deployment Manager.• Create and maintain documentation for the various procedures required to execute specific tasks, such as patching or deployment, by operational staff.• Design and implement improved methods and tools for troubleshooting, problem research and automation of repetitive administrative tasks.

• Responsible for the design and implementation of multiple middleware infrastructure platforms as part of a multi-year IT modernization project.• Perform design, engineering, implementation, and escalation duties for middleware technology platforms, including the following products:• WebSphere Application Server ND - Versions 7.0 through 8.5.x• Apache HTTP and Tomcat implementations• ESB environment consisting of TIBCO products such as ActiveMatrix Business Works (BW), TIBCO Runtime Agent (TRA), Enterprise Message Service (EMS), Hawk, and TIBCO Administrator• Engineering, implementation, tuning, and support of WebSphere Application Server ND clusters and the configuration of the associated BigIP load-balanced IBM HTTP Server instances.• Deploy and manage WAS ND deployed custom web applications as well as COTS products, such as TIBCO MDM (formerly Collaborative Information Manager) and IBM Forms Experience Builder.• Support existing WebLogic legacy applications and infrastructure.• Solely responsible for initial design and engineering of middleware platform that will host a custom point-of-sale (POS) system scheduled for deployment to 4,100+ store Linux servers.• Middleware core platform consists of Java JDK, TIBCO (EMS and BW) and a custom monitoring solution using Hawk, RTView, and shell scripts.• Performed product selection, design, and implementation of Exceed onDemand remote display solution allowing the POS' Java Swing UI processes to run on Linux servers and display upon low resource Windows thin clients.• Author shell scripts to simplify deployment and administration tasks for release management and operations staff.• Create synthetic URL transaction monitors using HP SiteScope for user experience alerting to business and support teams.

Middleware Integration and Administration• Technical leader of a 10 person team responsible for dedicated support of a large IBM WebSphere focused environment for a single customer.• Duties included the installation, configuration, maintenance and day to day administration of a wide array of Middleware and COTS products including the following: WebSphere Application Server, WebSphere Portal, Tivoli Identity Manager (TIM), Tivoli Access Manager (TAM), Apache Tomcat (Business Objects), Microsoft IIS, Microstrategy, Interwoven TeamSite, and Informatica.

• Administer 200+ Bea WebLogic Server 7.0 and 8.1 clustered domains on Sun Solaris, Windows, and Linux platforms.• Provide support for iPlanet, Sun Web Server, Apache, and Microsoft IIS as well as configuration and troubleshooting of WebLogic proxy plugins.• Responsible for new site deployments including web and application server installation and configuration as well as creating DNS records and ordering and installing SSL certificates for secure sites.• Coordinate between Bea vendor support, 3rd party development teams, and customers to identify root cause of incidents, manage changes, and resolve problems following ITIL processes.• Responsible for transitioning Windows 2003 application servers from various support teams to the Middleware Team and creation of support procedure documentation.• Perform installation, configuration, and administration for small-scale Sun Java Application Server and Oracle Application Server environments.