Mark Lillycrop
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Mark Lillycrop Email & Phone Number

Head of Professional Services at itSMF UK at itSMF UK
Location: Thatcham, England, United Kingdom 10 work roles 1 school
1 work email found @itsmf.co.uk LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email m****@itsmf.co.uk
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Current company
itSMF UK
Role
Head of Professional Services at itSMF UK
Location
Thatcham, England, United Kingdom
Company size
42 employees

Who is Mark Lillycrop? Overview

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Quick answer

Mark Lillycrop is listed as Head of Professional Services at itSMF UK at itSMF UK, a with 42 employees, based in Thatcham, England, United Kingdom. AeroLeads shows a work email signal at itsmf.co.uk and a matched LinkedIn profile for Mark Lillycrop.

Mark Lillycrop previously worked as Head of Professional Services at Itsmf Uk and Marketing and Publishing Manager at Itsmf Uk Ltd. Mark Lillycrop holds Ba Hons from University Of Birmingham.

Company email context

Email format at itSMF UK

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{first}.{last}@itsmf.co.uk
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Profile bio

About Mark Lillycrop

Publishing, events and marketing professional with 30+ years' experience in IT and service management. Co-author/editor of various ITSM publications. Head of Professional Services at itSMF UK and a councillor and past mayor at Thatcham Town Council.

Listed skills include It Service Management, Service Management, Itil, Copywriting, and 16 others.

Current workplace

Mark Lillycrop's current company

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itSMF UK
Itsmf Uk
Head of Professional Services at itSMF UK
berks, west berkshire, united kingdom
Website
itsmf.co.uk
Employees
42
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10 roles

Mark Lillycrop work experience

A career timeline built from the work history available for this profile.

Head Of Professional Services

Current
Itsmf Uk

Bracknell, Uk

Responsible for itSMF UK's publishing and content, annual conference, Professional Service Management Awards (PSMA), and Professional Service Management Framework (PSMF).Editor of ServiceTalk Magazine since 2009. Co-author/editor, the ITIL 4 Foundation Revision Guide, the ITIL Foundation Handbook (2012), An Introductory Overview of ITIL (2012), How to do CCRM (2013), the Service Level Management Practitioner's Guide (2010), SFIA - a Pocket Overview (2012), Planning and Achieving ISO/IEC 20000 Certification (2012).

Jun 2015 - Present

Marketing And Publishing Manager

Itsmf Uk Ltd

Manager of ITSMF UK's marketing, communications and content publishing activities.

Apr 2010 - Aug 2015

Publishing And Translations Manager

Itsmf Uk

Managed publishing/content creation and book sales, as well as coordinating the translation of official ITIL publications into a number of languages in conjunction with ITSMF’s international chapters and the UK Cabinet Office.

Apr 2007 - Mar 2010

Director

Current
Sfia (Skills Framework For The Information Age) Foundation

London, Uk

Apr 2015 - Present

Owner

Arcati Limited

Mainframe-related publications and research. Founded the Mainframe Market Information Service and the Mainframe Yearbook.

Jan 2002 - Jan 2008

Director

Xephon Plc

Board director of IT-specialist publishing company with responsibility for research, publishing and events.

Oct 1995 - Jan 2002

Editor, Writer And Industry Analyst

Xephon Plc

Produced reports, edited Insight IS (aka Insight IBM) for many years, chaired events, conducted user research.

Oct 1984 - Sep 1995

Information Product Analyst

Burroughs (Now Unisys)

Produced training materials to accompany software packages

Oct 1983 - Sep 1984
Team & coworkers

Colleagues at itSMF UK

Other employees you can reach at itsmf.co.uk. View company contacts for 42 employees →

AD Andrea Dell Andrea Dell Colleague at Itsmf UkBracknell, England, United Kingdom View → GK Gail Knight Gail Knight Colleague at Itsmf UkBracknell, England, United Kingdom View → KR Keith Reeves Keith Reeves Colleague at Itsmf UkSwansea, Wales, United Kingdom View → TC Teresa Corre Teresa Corre Colleague at Itsmf UkGreater Reading Area, United Kingdom View → GM Graham M. Graham M. Colleague at Itsmf UkBracknell, England, United Kingdom View → HN Hannele Nyström Hannele Nyström Colleague at Itsmf UkHelsinki, Uusimaa, Finland View → RA Rebecca Andrews Rebecca Andrews Colleague at Itsmf UkGreater Reading Area, United Kingdom View → SP Soja Prpic Soja Prpic Colleague at Itsmf UkEurope, United States View → CB Cheryl Bye Cheryl Bye Colleague at Itsmf UkGreater Reading Area, United Kingdom View → SN Sarah Nieto Sarah Nieto Colleague at Itsmf UkGreater Reading Area, United Kingdom View →
1 education record

Mark Lillycrop education

FAQ

Frequently asked questions about Mark Lillycrop

Quick answers generated from the profile data available on this page.

What company does Mark Lillycrop work for?

Mark Lillycrop works for itSMF UK.

What is Mark Lillycrop's role at itSMF UK?

Mark Lillycrop is listed as Head of Professional Services at itSMF UK at itSMF UK.

What is Mark Lillycrop's email address?

AeroLeads has found 1 work email signal at @itsmf.co.uk for Mark Lillycrop at itSMF UK.

Where is Mark Lillycrop based?

Mark Lillycrop is based in Thatcham, England, United Kingdom while working with itSMF UK.

What companies has Mark Lillycrop worked for?

Mark Lillycrop has worked for Itsmf Uk, Itsmf Uk Ltd, Sfia (Skills Framework For The Information Age) Foundation, Thatcham Town Council, and Arcati Limited.

Who are Mark Lillycrop's colleagues at itSMF UK?

Mark Lillycrop's colleagues at itSMF UK include Andrea Dell, Gail Knight, Keith Reeves, Teresa Corre, and Graham M..

How can I contact Mark Lillycrop?

You can use AeroLeads to view verified contact signals for Mark Lillycrop at itSMF UK, including work email, phone, and LinkedIn data when available.

What schools did Mark Lillycrop attend?

Mark Lillycrop holds Ba Hons from University Of Birmingham.

What skills is Mark Lillycrop known for?

Mark Lillycrop is listed with skills including It Service Management, Service Management, Itil, Copywriting, It Management, Publishing, Management, and Service Delivery.

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