Mark Lloyd Email & Phone Number

Redditch, GB

United Kingdom

As a seasoned professional with a passion for driving growth through strategic Learning and Development initiatives coupled with a strong background in Information Technology. With a career spanning over 20 years, I've consistently demonstrated expertise in creating innovative solutions that empower companies to thrive in an ever-evolving business.

Leamington Spa

As the Product Owner for Redware Limited. I lead the company's product development journey, listening to the automotive industry's learning needs and developing products that work for our partners.As Product Owner I would;1. Define and communicate the overall Product Vision for the Learning Management System2. Facilitate regular Product Roadmap meetings.

Leamington Spa

As Head of Customer Experience, I focused on transforming and delivering an exceptional Customer Journey.Transform and deliver an exceptional Customer Journey.As Account Director, maintain and development customer relationshipsEstablished ROI against the customer journey using data analysis and evidence continued development and.

Leamington Spa

As the Manager of Operations my role not only existed to maximise business opportunities but also to deliver operational excellence so that the client experience continues to exceed their expectations.Targeted with maximising business opportunities and oversee the delivery of operational excellence to ensure client experience continued to exceed.

Leamington Spa

As a market leader in learning and mobile platforms, Redware has empowered businesses to maximise their training and development provision. Their learning platform utilises cutting edge technology to deliver the tools your employees need to learn in their own way, whenever and wherever they need it.As Head of Production I’m challenged with planning.

Warwickshire

CCL-Forensics is a leading digital forensics services provider serving law enforcement and a range of legal and commercial clients in the UK and beyond.Data Storage Management 70TB +Implementation of Helpdesk and Asset Management SoftwareCommissioning of Linux based Servers (CentOS) delivering web based servicesProject managed the introduction of an Open.

Warwickshire

Providing IT Consultancy Services to SME's within Warwickshire. Projects includedCat 5e cabled a three storey buildingProject managed the installation of ADSL and ISDN30 linesProject managed the installation of a new telephone systemReconfigured ADSL routes ensuring continual network connectivitySupported the reconfiguration of staff workstations and.

Coventry, United Kingdom

The University of Warwick provides Higher Education in Coventry and is ranked as the 7th best University in UK. (TimesOnline). As the IT Services Training Manager my position involved managing a team of 6 IT Trainers delivering arrange of Microsoft Office courses, IT related academic courses and bespoke courses available to 4,000+ members of staff and.

Warwickshire

ETW was a free standing business unit as part of the Environment and Economy Directorate of Warwickshire County Council. The organisation delivered contracts on behalf of Jobcentre Plus, LSC, ESF Funded contracts and UFI (Learndirect). The position involved managing IT Trainers and Support staff responsible for the delivery of IT based training and.