Mark Lundquist Email & Phone Number

Jacksonville, Florida, United States

FIDELITONE, a supply chain management firm, helps you earn your customers’ loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery and service parts management.We manage resources, create right-fit solutions, and optimize supply chain processes to advance your business performance and profitability. At every step and in every service, FIDELITONE employees focus on the touchpoints that safeguard your brand and keep your customers coming back.We’re paying attention to what matters to you in your business. We’re paying attention to what matters to your customers when you entrust your brand promise to us. We’re building high-performing answers to your toughest supply chain challenges.Call us today at 800.475.0917 or visit fidelitone.com.Websitehttp://www.fidelitone.com?utm_source=linkedin&utm_content=profile_link

Greater Chicago Area

Executed strategic plan to grow Transportation services at Flexe with a multi modal approach that resulted in 5x revenue growth in one year. Identified and led key development of Freight Audit and Pay processes addressing buy/sell margin and rate adherence. • Oversaw automation of billing and AP processes through onboarding of freight audit and bill pay partnership.• Led migration from monthly billing to weekly billing for transportation, making transportation business working capital neutral. • Led diversification efforts of parcel carrier network, expanding beyond single carrier (FedEx) to include regional carriers and postal consolidation options.

Deerfield, Il

Provided managerial oversight of Freight Audit and Pay (FAP) and Freight Claims, for all modes: TL/LTL/Parcel/Courier and Outsourced Dedicated for a network consisting of 5 Business Units, 66 distribution centers, over 140 carriers, and over $330,00,000 in annual spend. Staff included 2 analysts and 4 Claims Specialists.

Led department responsible for transportation operations and spend management for all divisions of Follett, with annual spend of $50,000,000. Oversaw carrier management/negotiations; creation and enforcement of routing guide, freight pay and audit partner; as well as claims and reporting. Provided guidance and support to company management related to transportation trends. Collaborated with internal business and carrier partners to effectively service transportation needs between Follett, its customers, and vendors.

Naperville, Il

Led department responsible for U.S. and Canadian carrier base, with annual spend of $125,000,000. Governed selection, contract negotiations, and rate compliance for national, regional, and local small parcel, truckload, and LTL carriers. Responsible for management of freight payments, vendors, and processes. Provided consultative guidance on cost-effective transportation solutions for business units corporate-wide and ensured ongoing achievement of corporate carrier optimization initiatives.

Responsible for the procurement of transportation services for all business units while reviewing, maintaining, and updating buyer related processes and standards. Conducted negotiations of rates/contracts, participated in carrier selection process, and developed carrier routing guides for small local parcel, truckload, and LTL modes. Engaged in leading major executive-sponsored, cost-saving initiatives and projects focused on improving transportation services and reducing spend.

Served as key architect in establishment of transportation procurement department. Developed legal documents for use in service agreements, carrier compliance requirements, and management of carrier relations. Created RFP process for carrier selection that provided cost analysis, rate standardization, and geographical market review, as well as fostered competitive bid environment utilizing online bidding software. Trained new buyers in department processes and technical responsibilities.

Master Of Science (Ms), Supply Chain Management, Delta Mu Delta

Bachelor Of Arts (Ba), Communication, Cum Laude