Mark Manley

Mark Manley Email and Phone Number

Independent IT Service Design, Transition and Project Manager @ Self-employed
Warwick, GB
Mark Manley's Location
Warwick, England, United Kingdom, United Kingdom
Mark Manley's Contact Details

Mark Manley personal email

n/a
About Mark Manley

Dynamic IT Project, Service Design, and Transition Manager with over 20 years of experience driving successful service transitions and process improvements in large-scale, complex environments. Expert in ITIL-aligned service design initiatives, seamlessly integrating projects into business operations to enhance service delivery. Proven track record in developing scalable service frameworks that reduce costs, accelerate time-to-market, and boost customer satisfaction. Skilled in managing cloud migrations, onboarding third-party suppliers, and optimising service introduction processes. Demonstrates strong leadership in cross-functional collaboration, stakeholder engagement, and continuous improvement, focusing on aligning IT services with business objectives across various industries, including financial services, telecommunications, hospitality, transport, and defence.

Mark Manley's Current Company Details
Self-employed

Self-Employed

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Independent IT Service Design, Transition and Project Manager
Warwick, GB
Website:
westentou.com
Employees:
303
Mark Manley Work Experience Details
  • Self-Employed
    Independent It Service Design, Transition And Project Manager
    Self-Employed
    Warwick, Gb
  • Virtusa
    Project Manager
    Virtusa Apr 2022 - Present
    View
  • Lloyds Banking Group
    Service Introduction Manager
    Lloyds Banking Group Apr 2022 - Sep 2024
    View
  • Freshfields Bruckhaus Deringer
    Service Design & Transition Consultant
    Freshfields Bruckhaus Deringer Mar 2022 - Apr 2022
    View
  • Three Uk
    Service Design & Transition Consultant
    Three Uk Oct 2021 - Mar 2022
    Warwick, England, United Kingdom
    View
  • Hitachi Rail
    Cyber Security Policy Expert
    Hitachi Rail Mar 2021 - Oct 2021
    London, England, United Kingdom
    View
  • Hitachi Rail Europe
    Service Transition Manager
    Hitachi Rail Europe May 2018 - Mar 2021
    View
  • Santander Uk
    Service Transition Manager
    Santander Uk Oct 2017 - Apr 2018
    View
  • Mitchells & Butlers Plc
    Cmdb Manager
    Mitchells & Butlers Plc Dec 2016 - Nov 2017
    View
  • Mitchells & Butlers
    Service Transition Manager
    Mitchells & Butlers Dec 2014 - Dec 2016
    View
  • Rics
    It Service Improvement Analyst
    Rics Jul 2013 - Dec 2014
    View

Mark Manley Skills

It Service Management Itil Service Delivery Change Management Management It Operations Service Desk Customer Service Incident Management Technical Support Service Management Infrastructure Crm Security Information Technology Project Management Telecommunications Training It Management Prince2 Windows Server Problem Solving Project Planning Service Improvement Help Desk Support Operating Systems Testing Leadership System Administration Analysis Sla Itil Process Itil Implementation Itil Process Implementation Survey Design Itil Certified Cisco Certified Business Process Improvement Ccna Servicenow Transition Management

Frequently Asked Questions about Mark Manley

What company does Mark Manley work for?

Mark Manley works for Self-Employed

What is Mark Manley's role at the current company?

Mark Manley's current role is Independent IT Service Design, Transition and Project Manager.

What is Mark Manley's email address?

Mark Manley's email address is ma****@****plc.com

What skills is Mark Manley known for?

Mark Manley has skills like It Service Management, Itil, Service Delivery, Change Management, Management, It Operations, Service Desk, Customer Service, Incident Management, Technical Support, Service Management, Infrastructure.

Who are Mark Manley's colleagues?

Mark Manley's colleagues are Dhanashri Nagine, Thanusha V., Sriramya Gidda, Radha Kota, Satheesh J, Ravi Shankar, Aravind Seetharaman.

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