Mark Mateer Email & Phone Number

Rozelle, New South Wales, Australia

Rozelle, New South Wales, Australia

Rozelle, New South Wales, Australia

Sydney, Australia

• Exposure to Enabling and Managing Office 365 within Hybrid AD/Azure AD within lab scenario
• Certified in ITIL Foundation in IT Service Management 3.0
• Exemplary operations and systems integration team member for US data center involving multiple core clients. A dedicated ability to work and adapt to and learn a broad range of different applications, servers.
• Reliable support role for administrators, of ongoing operational backups using Arcserve to NetApp SAN architecture.
• A critical 24x7 response member to critical outages on over 400 servers and network infrastructure components, involving working with and delegating onsite response to a team of over 12 administrators and engineers.
• Integration team member responsible for project execution on systems at night, avoiding daytime production outages.

Buffalo/Niagara, New York Area

• Supervisor for five LAN administrators and three system engineers within state of the art data center facility which supports multiple core clients.
• Primary designer and executor of systems integration. Responsible for project management, managing timelines and milestones. Implementation of new core systems from servers, software solutions, and LAN/WAN connectivity.
• Maintain core client operational support ranging from operational improvements, technical escalation, and 7x24 support.
• Excelled in design and implementation of core client systems providing technology-based solutions to improve operational efficiencies within client IT infrastructures.
• Leading team members through positive technical direction via mentoring and escalation.
• Team member heavily involved in PCI DSS security compliance for core client involving firewalling, appliance implementations, domain security, server hardening, policies and procedures.

Buffalo/Niagara, New York Area

• Integration and support for seven core client networks hosted from centralized state of the art data center.
• Team lead providing technical direction for a team of system engineers and escalation for LAN administration team.
• Reliable and skilled at client specific design, implementation, administration of backend services involved within domain functionality including AD, DNS, DHCP, WINS, DFS, and domain services clustering.
• Implementation and support of over 200 servers in tier level 3 data center facility focused around hosted core clients.
• Reliable team member involved with designing and administering client network infrastructures working with senior network engineer team members.
• Technical liaison for two major core clients, responsible for weekly operations reporting and project management involving ongoing implementation projects.