I write fiction and non-fiction books, including my first novel, Parallel Lines, an LGBTQ+ science fiction romcom. I'm dedicated to "learning out loud" by sharing work in progress (and finished work) at MarkMcElroy.com.

I work with individuals, committees, and teams to help them change the way they meet, make decisions, and plan so they can do the work that makes a difference. As an advisor, I'm free to work across silos and business lines, helping C-Suite officers, VPs, senior managers, and independent contributors do the best work of their lives. I favor simple practices anyone can implement -- structured meetings, experiments, Integrated Decision Making, retros, MOSCOW prioritization sessions -- and teach… Show more I work with individuals, committees, and teams to help them change the way they meet, make decisions, and plan so they can do the work that makes a difference. As an advisor, I'm free to work across silos and business lines, helping C-Suite officers, VPs, senior managers, and independent contributors do the best work of their lives. I favor simple practices anyone can implement -- structured meetings, experiments, Integrated Decision Making, retros, MOSCOW prioritization sessions -- and teach them by immersion in the process. Once you start working in an adaptive, responsive way ... and once you see how much you can accomplish when the barriers and drama associated with unnecessary hierarchy fall away ... there's no turning back. I love helping brilliant people find tensions and obstacles, envision experiments to address them, gain consent to move forward, and learn from whatever happens next. Show less

Our creative team supports Executive Office communications, System-wide educational efforts, internal communications, and all public-facing communication. My primary contributions involve creative team leadership, managing customer relationships, defining strategy, clarifying workflows, boosting productivity, and balancing the integrity of our processes against steadily growing demand. I'm called the Bank's "corporate storyteller." We’re trusted to contribute to everything from shaping… Show more Our creative team supports Executive Office communications, System-wide educational efforts, internal communications, and all public-facing communication. My primary contributions involve creative team leadership, managing customer relationships, defining strategy, clarifying workflows, boosting productivity, and balancing the integrity of our processes against steadily growing demand. I'm called the Bank's "corporate storyteller." We’re trusted to contribute to everything from shaping corporate culture to influencing public opinion of the Bank. Ask me about our contributions to refreshing the Bank’s values and the Telling Our Story project. Show less

During this period, our three-person team produced 30 podcasts, 120 videos, and 200+ print and visual media products for 1400 Atlanta employees and audiences nationwide. In 2012, we saved the Bank $120,000 by bringing key productions in-house.

Collaborated with VP of HR to establish a concise, employee-focused voice for HR Communications. Worked with management team to develop wiki-based system for HR’s monthly reports, reducing editorial time from 22 hours to five hours per month. Achieved further savings by working with interdepartmental contacts to move HR’s newsletters, policy updates, and communications calendar to Confluence and SharePoint. Partnered with program owners to create billboards, posters, podcasts, intranet… Show more Collaborated with VP of HR to establish a concise, employee-focused voice for HR Communications. Worked with management team to develop wiki-based system for HR’s monthly reports, reducing editorial time from 22 hours to five hours per month. Achieved further savings by working with interdepartmental contacts to move HR’s newsletters, policy updates, and communications calendar to Confluence and SharePoint. Partnered with program owners to create billboards, posters, podcasts, intranet articles, and videos promoting their messages to staff. Show less

Collaborated with CEO, COO, and Internal Communications to create twelve bold, engaging presentations for all-Bank events. Hosted four episodes of Bank’s “Upfront Live” talk show. Partnered with departments and program owners to create dozens of successful promotional campaigns for high-profile projects, including the Bank’s green, charity, and benefits initiatives. Ask me about the innovative communications channel I created for zero dollars … that now reaches supports 12 concurrent… Show more Collaborated with CEO, COO, and Internal Communications to create twelve bold, engaging presentations for all-Bank events. Hosted four episodes of Bank’s “Upfront Live” talk show. Partnered with departments and program owners to create dozens of successful promotional campaigns for high-profile projects, including the Bank’s green, charity, and benefits initiatives. Ask me about the innovative communications channel I created for zero dollars … that now reaches supports 12 concurrent promotional campaigns per week. Show less

Worked with budget-conscious restaurateur to establish consistent online branding and build customer engagement with three blogs for less than $500. Partnered with companies like Incappe, Inc. (a medical innovations firm) to write, produce, and narrate product videos. Authored seven “how-to” books on topics from Apple computers to corporate brainstorming.

Led team of two videographers and three instructional systems designers to produce SkyTel’s first multimedia training title: “Mississippi Jones and the Secrets of 2-Way Paging,” along with seven sales- and customer-focused training videos for the product launch. Our team created all videos, multimedia, and training materials associated with nationwide launch of Blackberry devices. Ask me about my experience managing a creative team while working remotely!

Worked with CEO and VP of Operations to craft message strategy during build-out of groundbreaking two-way paging network. Hosted corporate news broadcasts for 600-member sales force. Served as single point of contact for nationwide media. Ask me how I worked with PR reps, engineers, and vendors to address to on-air attacks on our products by Rosie O’Donnell!

Refocused company newsmagazine on employee stories, expanded its size, increased its frequency, and reduced costs 65%. Collaborated with facilitators and subject matter experts to develop customer service training for 400 phone reps. Ask how I worked with our VP of Training to create a corporates sales university that reduced costs by consolidating new hire training in one location.

Created custom training manuals and taught more than 100 sessions for CompuTrain, Inc. Designed a computer-aided course of study for Manpower, Inc. used to prepare hundreds of applicants for employability. Created the Bright Idea Deck visual brainstorming tool and led creativity workshops in New York, California, Mississippi, Tennessee, and the UK. Ask me about the promotional campaign that leveraged worldwide attention from bloggers and bookstore owners to garner coverage in Martha Stewart’s… Show more Created custom training manuals and taught more than 100 sessions for CompuTrain, Inc. Designed a computer-aided course of study for Manpower, Inc. used to prepare hundreds of applicants for employability. Created the Bright Idea Deck visual brainstorming tool and led creativity workshops in New York, California, Mississippi, Tennessee, and the UK. Ask me about the promotional campaign that leveraged worldwide attention from bloggers and bookstore owners to garner coverage in Martha Stewart’s Whole Living Magazine, five television newscasts, and four radio appearances. Show less

Worked with President and Recruiter to design most successful fund raising program in the school’s history. As Dean of Students, managed dorm supervisor and housing facility. Spoke on the school’s behalf across the Southeast.