Mark Mcgee Email & Phone Number

London, United Kingdom

Following a successful period as Business Support Advisor where I developed my understanding of the energy industry, I was promoted to the position of Billing and Settlements Operations Manager. This role provides me with the responsibility of overseeing a broad array of post sales activities including billing, settlements, metering and customer support..

London, United Kingdom

- Ensuring smooth running of gas and electricity registrations and assisting account managers to resolve objections and delays.- Monitoring customer losses to ensure objections are being raised where necessary.- Resolving billing issues and assessing exceptions.- Managing Support inbox and responding to customer questions.- Testing developments to CRM.

London

I was responsible for for managing operational and back office activities through Together We Ride's development and launch period.My responsibilities included:- Establishing relationships with suppliers and business partners. - Setting and monitoring of KPIs.- Managing product databases and back end of online shop.- Writing a blog and running the.

Winchester

A part time position whilst studying, this role involved handling telephone calls from customers who had problems or questions relating to their energy supply. I was responsible for deciphering why the problem had occurred and what action was required to rectify it.

Douglas, Isle Of Man

I led a short term project to write a report relating to recycling on the Isle of Man. This involved creating a project plan and undertaking primary and secondary research. From the information gained, I produced a report with cost projections and recommendations. My report was presented to local Government officials and has subsequently been used to guide.

Christchurch, New Zealand

A fixed term position whilst travelling, I reviewed customer accounts with high usage and irregular activity to ensure accurate billing. This demanded a high level of attention to detail and accuracy.Working for such a dynamic organisation committed to renewable energy inspired me to further my education in Sustainable Business.

Working for a holiday operator based in resorts in Greece and Andorra I was responsible for the smooth running of operations in resorts. My role involved a wide variety of tasks including accounts payable, health and safety audits, reporting on customer feedback and managing relationships with suppliers.On top of my regular workload, I took on additional.

Douglas, Isle Of Man

Having joined the firm as a Settlements Administrator, I was promoted to the position of Managed Cash Supervisor where I worked closely with clients, banks and our Investment Management department to manage the placement of client funds. This involved foreign exchanges, managing fixed term deposits, account reconciliation and accounts payable.

Bachelor’S Degree, Business Management And Sustainable Business, 1St Class Honours

Activities and Societies: Making A Difference Enterprise, University of Winchester Mens Rugby Team, Student Switch-Off. I achieved 1st.

Education record