Mark Mercer Email & Phone Number

As a director in Financial Services Consulting at PwC, I have the privilege of working with some of the most influential and innovative financial institutions in the world. My role is to help them transform their operations and achieve strategic goals, leveraging cutting-edge technology and data analytics.I have over 15 years of experience in the field, and I have successfully managed and executed projects across various domains, such as retail banking, data led insights to inform strategic transformation agenda, cost and process optimisation & NPL loan sales. Some of the outcomes I have delivered for my clients include:- Advised bank on exiting the Irish market: c. €5bn NPL loan sale programme and complaints & error lead- Leveraging proprietary Consumer Insights Platform, designed and delivered a model to allow client to make data led decisions and strategic recommendations relating to their distribution network- Advisory lead a cost optimisation programme delivering c. €30m+ of cost savings from role rationalisation, process re-design and branch optimisation I love what I do, and I am always eager to explore new opportunities and challenges in the field of financial services. I keep myself updated on the latest trends and developments, such as artificial intelligence, blockchain, and cybersecurity, and I also contribute to thought leadership and publications on these topics. I am also a member of several professional and community organizations, such as CIMA, Institute of Banking and the ACOI. If you are looking for a proven and reliable expert to help you optimize your financial services, or if you just want to chat and network, please feel free to contact me via email or LinkedIn. I look forward to hearing from you.

Listed skills include Portfolio Management, Collaborative Problem Solving, Project Team Management, Banking, and 11 others.