Mark C. Music Email and Phone Number
Paladin Associates is a Strategic Sourcing and Procurement Services Company. Our mission is to help our clients improve operational excellence and to achieve additional cost reductions. Paladin has very experienced resources and an impressive 20 year track record of success to help companies improve its profitability, cash flow, and shareholder value.We have delivered over $ 250 Million of Savings for Clients in 20 Years. By leveraging Paladin, EVERY client has successfully reduced costs.A 5% reduction in operating costs has the same P&L impact as a 30% increase in sales. The cost, resources and time required to generate a 30% sales increase is markedly higher than reducing operating costs by 5%.Companies are challenged with headwinds, now is the time to engage in additional cost savings. • Increase supply chain effectiveness• What projects did not get funded?• Redirect spend to value add programs• Mitigate unexpected headwinds•
Paladin Associates Inc.
View- Website:
- paladinassociatesinc.com
- Employees:
- 17
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Senior AssociatePaladin Associates Inc. Dec 2010 - PresentUnited States -
Retail Sales AssociateAt&T Jan 2017 - Mar 2019Atlanta, Georgia, United States -
Telecom Operations - It Radio/Microwave CoordinatorWe Energies Feb 2015 - Sep 2016Greater Milwaukee Area• Responsible for managing and coordinating work flow for a team of 11 Field Technicians executing break/fix and project activities. • Met SLA objectives by analyzing planned & unplanned work orders by scope, urgency, skill set, location, complexity and available resources; assist operations teams by issuing work orders in a sequential flow to individual technicians.• Understand the scope and impact of change requests. Develop clear and concise change requests, work with technical and business management to ensure changes were understood, deliverable and minimized risks. Present CRQs to Change Advisory Board.• Write companywide communications for radio microwave, WAN / LAN and voice outages.• Performed Remedy data analysis to understand work drivers relative to metrics. Developed dashboard leveraging SQL data. • Drove work allocation change, low end work performed in back office, increasing available time for FE’s to perform more complex technical work in the field. -
Global End User Technology LeaderGe Healthcare (Retired) Jul 2006 - Dec 2014Milwaukee, Wi• Manage full life cycle of end user technology programs globally, provide consulting for technology solutions to meet business needs, coach and manage IT finance team to ensure operational excellence, drive process improvement/simplification to improve end user experience and increase productivity.
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Global Technology Services Program ManagerGeneral Electric Jun 2005 - Jul 2006Milwaukee, Wi• Managed telecom finance operations, GE Healthcare and GE Corp end user technology programs, supplier management and delivered cost reduction programs. -
Global Comms Program ManagerGe Healthcare Nov 2003 - Jun 2005Milwaukee, Wi• Global Voice Manager, Global End User Technology Manager and IT Finance Operations Manager -
Director Of TelecommunicationsGe Capital It Solutions Nov 2001 - Oct 2003Cincinnati, Ohio Area• Responsible for all voice / network infrastructure, end user technology programs and IT finance operations for GE Capital IT Solutions. -
Manager TelecommunicationsGe Capital Nov 1999 - Nov 2001Cincinnati, Ohio Area• Managed voice operations and national call center functions. Cisco and Avaya environment. -
It ManagerStride Rite Mar 1994 - Oct 1999Richmond, In• Manager of voice, network, personal computers, call center operations and client OS & applications.
Mark C. Music Skills
Mark C. Music Education Details
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Information Technology -
Marketing/Information Technology
Frequently Asked Questions about Mark C. Music
What company does Mark C. Music work for?
Mark C. Music works for Paladin Associates Inc.
What is Mark C. Music's role at the current company?
Mark C. Music's current role is Paladin Associates is a Strategic Sourcing and Procurement ServicesCompany. Our mission is to help companies improve operational excellence and to achieve cost reductions..
What schools did Mark C. Music attend?
Mark C. Music attended University Of Dayton, The Ohio State University.
What skills is Mark C. Music known for?
Mark C. Music has skills like Leadership, It Strategy, Six Sigma, Information Technology, Pmo, Infrastructure, Root Cause Analysis, Golf, Troubleshooting, Telecommunications, Business Analysis, Vendor Management.
Who are Mark C. Music's colleagues?
Mark C. Music's colleagues are Pete Key, Abraham Ada, Howard Fuller, Tim Waite, Patrick Horgan, Rick Schlegelmilch, Joe Cox.
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