Mark Philips Email and Phone Number
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IT professional with over 20 years of experience with a Fortune 50 company. Proven leadership and extensive experience in information technology, sourcing and procurement, customer support, training, and recruiting. Strong emphasis and demonstrated success in managing complex, mission critical, programs and projects. Highly skilled in building lasting relationships, and recognized for contributions by customers, partners, co-workers, and management.Core Competencies:• Program and Project Management• IT Sourcing and Procurement• Customer Support and relationship building• IT Service Management• Problem solving and data analysis• Planning and organization skills• Adept at taking complex topics and making them easily understood• Ability to effectively communicate across all levels of an organization• Customer advocacy• Ability to quickly become proficient in new technologies and processes• Technical and financial application training
Hewlett-Packard
View- Website:
- voltage.com
- Employees:
- 201
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Global It Sourcing LeadHewlett-Packard Nov 2010 - PresentHouston, Texas, UsManaged, facilitated, and guided global IT infrastructure business teams with a $40M budget through the IT procurement process to ensure their strategic procurement requirements were met. This resulted in cost savings, standardization, and leveraging of HP’s supplier base for best pricing and services.• Spearheaded efforts to identify and save in excess of $2M from department budget by partnering with IT Finance and Global Procurement, and determining cost savings and cost avoidance opportunities.• Directed and facilitated the IT procurement policy and process review and recommendation initiative for the IT Sourcing community. Assembled team from across IT and Finance to solicit feedback on improvements. Developed and presented team’s findings and recommendations to Director of Strategy and Planning, and Director of CIO office. This action resulted in a more streamlined, efficient, and effective IT procurement policy.
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Hpe Certified Instructor Program ManagerHewlett-Packard 2015 - 2016Houston, Texas, Us
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It ConsultantHewlett-Packard Nov 2006 - Oct 2010Houston, Texas, UsManaged and led several key enterprise wide IT projects.• Managed effort to deploy HP Office Print program (HPOP) replacement printers in the EDS environment. Met contract deadline resulting in savings of $750K. Partnered with HPOP deployment team and factory planners to arrange alternate and expedited products. Led program team to ensure mitigation plans and activities were put in place.• Managed and led sourcing team efforts for global HPOP. Identified and resolved HPOP process issues in order submission, processing, asset management, and delivery. Led offshore order management team, including setting priorities and establishing KPI’s to effectively manage the service, and ensure alignment with HPOP objectives. This work resulted in improved metrics and printer deployment efficiencies.
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Business Planning AnalystHewlett-Packard Jun 2002 - Oct 2006Houston, Texas, UsLed and implemented Project Management Office (PMO) and Plan of Record (POR) program for worldwide IT infrastructure team. • Drove development of several key department business processes and tools to operate in a more uniform manner of time reporting, POR management and control, and balanced scorecard reporting. This work resulted in increased consistency and improved effectiveness of reporting and metrics.• Led POR management reviews and PMO processes to monitor and evaluate business performance and issues against defined strategies and objectives. Resulted in providing senior management with a consistent and detailed status update on POR projects.
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It Infrastructure Program And Project ManagerHewlett-Packard Nov 2001 - May 2002Houston, Texas, UsMember of HP/Compaq merger team. Focus areas and project lead for Web Services and Server infrastructure teams.• Created and implemented IT Infrastructure Command Center to manage and resolve IT issues that occurred during the first critical week of the HP/Compaq merger.• Co-created and maintained infrastructure status and issue reports for management including networking, messaging, security, directory services, voice network, and help desk.
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It Infrastructure Program ManagerHewlett-Packard Apr 1996 - Oct 2001Houston, Texas, UsLed and managed multiple key IT infrastructure programs.• Managed and successfully led Y2K program into the new millennium, resulting in complete Y2K compliance.• Managed recruitment of 32 people in eight weeks, achieving department’s aggressive target of four new hires per week.
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Edi Customer Representative And Batchnet SupportHewlett-Packard Feb 1992 - Mar 1996Houston, Texas, UsProvided EDI and BatchNet consulting and implementation services to internal divisions.• Defined, developed, and tested EDI disaster recovery plan, resulting in meeting industry standards and passing internal audit.• Managed EDI & BatchNet customer escalations, tracked business needs, and provided on-line support and service management.
Mark Philips Skills
Mark Philips Education Details
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Golden Gate UniversityManagement -
San Diego State UniversityBachelor'S Of Science In Business Administration - (Major: Information Systems)
Frequently Asked Questions about Mark Philips
What company does Mark Philips work for?
Mark Philips works for Hewlett-Packard
What is Mark Philips's role at the current company?
Mark Philips's current role is Strategic IT Sourcing Lead at Hewlett-Packard.
What is Mark Philips's email address?
Mark Philips's email address is mark.philips@hp.com
What is Mark Philips's direct phone number?
Mark Philips's direct phone number is +165068*****
What schools did Mark Philips attend?
Mark Philips attended Golden Gate University, San Diego State University.
What are some of Mark Philips's interests?
Mark Philips has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Mark Philips known for?
Mark Philips has skills like Vendor Management, Itil, It Service Management, It Management, It Strategy, Data Center, It Outsourcing, Program Management, Cloud Computing, Change Management, Service Delivery, Storage.
Who are Mark Philips's colleagues?
Mark Philips's colleagues are Nagalaxmi Telkar, Shailesh Puranik, Brandon Grieve, Brenda Brown, Jennifer G., Saemah Sapeyee, Ethan Williams.
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