I am a Technical Publications and Content Development Leader with a career-long record of success transforming how organizations create, manage and deliver their technical content. My mission is to guide organizations to envision, execute, and scale their content effectively, all while helping my teams be as productive, efficient, and thriving as possible.Known for being a competent leader in my field, I’ve built up significant expertise because I’m passionate about process improvement and what I do. I’m a strong optimist whose approach is grounded by a robust technical background. I have both the vision and experience to execute implementations. Involving stakeholders is central to my approach and I think through the challenges, potential, and how decisions impact other teams and leaders. Finding and addressing their pain points alongside our team goals generates buy in and leads to everyone’s success. As a leader, I focus on the growth of my teams, develop their skills, and nurture their strengths to bring out their best work. I am skilled at building teams that are high functioning, work together productively, and have fun along the way. Career Highlights: ► Attaining a 60% production increase (reduced hours from 526 to 173 for similar content) through modernizing and standardizing process and procedures for several corporations.► Perfected environment proved by metrics for deliverables, leading to 100% on-time/ early completion of deliverables for product releases.► Decreasing an organization’s carbon footprint and printing costs by 25%.► Repeatedly creating positive and supportive team environments for technical publications teams through multiple career path development efforts.► Near perfect implementation of component content management system (CCMS) adopting XML DITA. Increased efficiency while meeting all deadlines and creating zero workflow disruptions.
Listed skills include Technical Writing, Software Documentation, Technical Documentation, Technical Communication, and 43 others.