Mark Silverman
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Mark Silverman Email & Phone Number

Senior Customer Support Engineer at Cogent Communications
Location: Baltimore, Maryland, United States 6 work roles
2 work emails found @cogentco.com LinkedIn matched
3 data sources Profile completeness 86%

Contact Signals · 2 work emails

Work email m****@cogentco.com
LinkedIn Profile matched
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Current company
Cogent Communications
Role
Senior Customer Support Engineer
Location
Baltimore, Maryland, United States
Company size
2754 employees

Who is Mark Silverman? Overview

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Quick answer

Mark Silverman is listed as Senior Customer Support Engineer at Cogent Communications, a company with 2754 employees, based in Baltimore, Maryland, United States. AeroLeads shows a work email signal at cogentco.com and a matched LinkedIn profile for Mark Silverman.

Mark Silverman previously worked as Customer Support Engineer at Cogent Communications and IT Contractor at Teksystems.

Company email context

Email format at Cogent Communications

This section adds company-level context without repeating Mark Silverman's masked contact details.

{first_initial}{last}@cogentco.com
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AeroLeads found 2 current-domain work email signals for Mark Silverman. Compare company email patterns before reaching out.

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Profile bio

About Mark Silverman

I am a highly methodical, perceptive, and precise internetworking analyst and system administrator. I have fifteen years of experience providing technical support, data analysis, procedural documentation, and exceptional customer service in ISP, webhosting, colocation, and datacenter environments. I am seeking to continue my career path as a network administrator and engineer in a remote position. I'm especially open to roles that would allow me to become reacquainted with and expand my knowledge of Unix system administration, web hosting and applications, cybersecurity, and host and network virtualization.

Listed skills include Troubleshooting, Cisco Technologies, Tcp/Ip, Linux, and 15 others.

Current workplace

Mark Silverman's current company

Company context helps verify the profile and gives searchers a useful next step.

Cogent Communications
Cogent Communications
Senior Customer Support Engineer
Baltimore, MD, US
Website
cogentco.com
Employees
2754
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Company profile
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6 roles

Mark Silverman work experience

A career timeline built from the work history available for this profile.

Customer Support Engineer

Current
Cogent Communications

Washington, DC

Customer service and first-line technical support, maintenance, and triage of the Cogent Communications network.

Feb 2016 - Present

It Contractor

Teksystems

Baltimore, MD

Diagnosed, analyzed, and resolved technical issues for internal customers via phone and email. Coordinated resolution of technical issues between first- and third-party remote technicians. Tracked customer-reported issues via HP Operations Manager tools suite.

Sep 2015 - Nov 2015

Network Analyst

Aol

Sterling, VA

Diagnosed, analyzed, and resolved technical issues for internal customers via phone and email. Consistently received high scores on customer service & performance evaluations. Maintained network performance and stability via Netcool, Linux CLI, and proprietary diagnostic and monitoring utilities.

Aug 2011 - Jan 2015

Noc Support Technician

Ainet

Beltsville, MD

Primary point of contact for customers, diagnosing, analyzing, and resolving technical issues via phone and email. Maintained system and network performance and stability via Nagios and Munin monitoring systems.

Nov 2007 - Aug 2011

Customer Service Representative

Thinkgeek

Fairfax, VA

Primary point of contact for customers via phone and email, handling orders, returns, and customer satisfaction issues.

May 2005 - Nov 2007
Team & coworkers

Colleagues at Cogent Communications

Other employees you can reach at cogentco.com. View company contacts for 2754 employees →

DW Dave Willett Dave Willett Colleague at Cogent Communications Fredericksburg, Virginia, United States, United States View → GV Gauri Vaishali Sharma Gauri Vaishali Sharma Colleague at Cogent Communications Noida, Uttar Pradesh, India, India View → DH Deneen Howell Deneen Howell Colleague at Cogent Communications Washington, District Of Columbia, United States, United States View → TW Tyonda Williams Tyonda Williams Colleague at Cogent Communications Houston, Texas, United States, United States View → AB Aizaz Bokhari Aizaz Bokhari Colleague at Cogent Communications Ashburn, Virginia, United States, United States View → MW Martin Winstanley Martin Winstanley Colleague at Cogent Communications Las Vegas, Nevada, United States, United States View → ST Sagar Thamke Sagar Thamke Colleague at Cogent Communications Nashik, Maharashtra, India, India View → OB Omar Braik. Msc Omar Braik. Msc Colleague at Cogent Communications Greater Montreal Metropolitan Area, Canada View → AV Anjna Vaghela Anjna Vaghela Colleague at Cogent Communications Gujarat, India, India View → CF Crista F. Crista F. Colleague at Cogent Communications Denver Metropolitan Area, United States View →
FAQ

Frequently asked questions about Mark Silverman

Quick answers generated from the profile data available on this page.

What company does Mark Silverman work for?

Mark Silverman works for Cogent Communications.

What is Mark Silverman's role at Cogent Communications?

Mark Silverman is listed as Senior Customer Support Engineer at Cogent Communications.

What is Mark Silverman's email address?

AeroLeads has found 2 work email signals at @cogentco.com for Mark Silverman at Cogent Communications.

Where is Mark Silverman based?

Mark Silverman is based in Baltimore, Maryland, United States while working with Cogent Communications.

What companies has Mark Silverman worked for?

Mark Silverman has worked for Cogent Communications, Teksystems, Aol, Ainet, and Thinkgeek.

Who are Mark Silverman's colleagues at Cogent Communications?

Mark Silverman's colleagues at Cogent Communications include Dave Willett, Gauri Vaishali Sharma, Deneen Howell, Tyonda Williams, and Aizaz Bokhari.

How can I contact Mark Silverman?

You can use AeroLeads to view verified contact signals for Mark Silverman at Cogent Communications, including work email, phone, and LinkedIn data when available.

What skills is Mark Silverman known for?

Mark Silverman is listed with skills including Troubleshooting, Cisco Technologies, Tcp/Ip, Linux, Network Administration, Dns, Data Center, and Switches.

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