Marko Virtala Email & Phone Number

Helsinki, Fi

Helsinki, Fi

As Interim Director in IT operations function I have been responsible for the budgeting, overseeing all IT support functions, building strategy of internal and outsourced services. This includes end user support services, datacenter capacity services, RIM services, cloud services etc. I have also been a part of IT Lead Team, Architecture Board and Joint Venture company IT Operations steering committee. I have been working closely with other IT functions in the company and aligning services to… Show more As Interim Director in IT operations function I have been responsible for the budgeting, overseeing all IT support functions, building strategy of internal and outsourced services. This includes end user support services, datacenter capacity services, RIM services, cloud services etc. I have also been a part of IT Lead Team, Architecture Board and Joint Venture company IT Operations steering committee. I have been working closely with other IT functions in the company and aligning services to provide best possible IT support services and to keep the environment modern and well functioning. In this position I have been also managing the two sub functions - Cloud & Infra team as well as Digital Workplace & Support (former Workplace IT) - and working as a supervisor for these teams that consist of 9 employees. I have also been involved in recruitment planning and the recruitment processes for open positions. Show less

Helsinki, Southern Finland, Finland

Due to re-organization of IT Operations team I moved to be in charge of the newly created Cloud & Infra team - this position lasted from November to December after which I started as Interim Director, in January 2022.

Helsinki Area, Finland

Working as IT Manager in Workplace IT, at 3stepIT, I was in charge daily operations in end user support services. In 3stepIT the Workplace IT function was responsible for management of a team of 3 internal employees, service management for outsourced end user support services, Remote Infrastructure Management (RIM) services, Tier 3 end user support, Windows server management, network management (switches, WLAN, Firewalls), printers, office AV equipment, remote support for country offices as… Show more Working as IT Manager in Workplace IT, at 3stepIT, I was in charge daily operations in end user support services. In 3stepIT the Workplace IT function was responsible for management of a team of 3 internal employees, service management for outsourced end user support services, Remote Infrastructure Management (RIM) services, Tier 3 end user support, Windows server management, network management (switches, WLAN, Firewalls), printers, office AV equipment, remote support for country offices as well as developing all of the said services and developing end user device environment. My main projects have included taking part for outsourcing of end user support services and RIM services, managing two logistics site renewals in IT side (network and servers etc.), upgrading the laptop installation process, modernizing collaboration tools and taking step forward for modern workspace.My mainly used systems/brands:VMWare ESXiMicrosoft Hyper-VMicrosoft Windows 10, 11, Server 2008R2, Server 2012R2, Server 2016, Server 2019Microsoft Active DirectoryMicrosoft Active Directory Federation ServicesMicrosoft AzureMicrosoft Endpoint Configuration Manager (formerly SCCM)Microsoft Office 365Microsoft PowershellMicrosoft Volume Licensing ServicCenter (VLSC), Microsoft Products and Services, Cloud Service ProviderDell EMC NetworkingDell EMC ServersRuckus WirelessHPE Aruba WirelessVeeam Backup & ReplicaitonVeritas Backup ExecFirewall (Watchguard Firebox M and T models, XTM models, virtualized models)Icinga monitoringLinux Ubuntu / Ubuntu Server (16.04, 18.04)Evoko Liso / Barco ClicksharePPM ProProjectplace Show less

Helsinki

As IT Manager I was responsible for service management of outsourced IT services that were used for IT end user support services, network management, server management etc. My main projects have involved outsourcing IT end user support services, server management and the customer networks used in hotel environment. The biggest project was designing, planning and budgeting IT enrivonrment for the new hotel 'St George', built by Kämp Collection Hotels, that is located in Helsinki city Center in… Show more As IT Manager I was responsible for service management of outsourced IT services that were used for IT end user support services, network management, server management etc. My main projects have involved outsourcing IT end user support services, server management and the customer networks used in hotel environment. The biggest project was designing, planning and budgeting IT enrivonrment for the new hotel 'St George', built by Kämp Collection Hotels, that is located in Helsinki city Center in Yrjönkatu. This network was used for customer WLAN, multicast IP TV, Chromecast mirroring and VoIP phone system. In addition to service management I was in charge of daily operations of our internal resources and my responsibilities included project planning, administration and maintenance of virtual servers, virtual server hosts, LAN switches, WAN (MPLS), Azure, server backup planning and testing, information security and Active Directory.Link to outsourcing partner blog post: https://www.mpy.fi/yritykset/ajankohtaista/mpy-toteutti-hotelli-st.-georgen-modernin-tietoverkkoratkaisunMy mainly used systems/brands:VMWare ESXiMicrosoft Hyper-VMicrosoft Windows 7, 8, 8.1, 10, Server 2008, Server 2008R2, Server 2012R2Microsoft Active Directory (and ADFS)Microsoft AzureMicrosoft Office 365Microsoft PowershellMicrosoft Open Value Subscriptions (OVS) and Volume Licensing ServicCenter (VLSC)HP ProCurveWLAN (Cisco Meraki, Ruckus Wireless)EVaultFirewall (Sophos SG, Cisco ASA, Fortinet)Cacti monitoring system (RRDTool)The Dude monitoring softwareLinux Ubuntu / Ubuntu Server (14.04, 16.04)Vingcard locking systemsOracle 10gOracle Opera PMSMicros POS Show less

Helsinki

In Kämp Collection Hotels I am in charge of daily operations and my responsibilities include project planning, administration and maintenance of virtual servers, virtual server hosts, LAN switches, WAN (MPLS), Azure, server backup planning and testing, information security and Active Directory. My main projects have involved designing and implementing a new AD for a new midsize company, AD and Exchange migrations, renewing IT support ticketing system, improvements for information security and… Show more In Kämp Collection Hotels I am in charge of daily operations and my responsibilities include project planning, administration and maintenance of virtual servers, virtual server hosts, LAN switches, WAN (MPLS), Azure, server backup planning and testing, information security and Active Directory. My main projects have involved designing and implementing a new AD for a new midsize company, AD and Exchange migrations, renewing IT support ticketing system, improvements for information security and designing LAN networks. I do IT consulting for multiple different departments in Kämp Collection Hotels as well as communicate various IT related tasks with partners. I work as a link between Kämp Collection Hotels and external technical stakeholders.My mainly used systems/brands:VMWare ESXiMicrosoft Hyper-VMicrosoft Windows 7, 8, 8.1, 10, Server 2008, Server 2008R2, Server 2012R2Microsoft Active Directory (and ADFS)Microsoft AzureMicrosoft Office 365Microsoft PowershellMicrosoft Open Value Subscriptions (OVS)HP ProCurveWLAN (Cisco Meraki, Ruckus)EVaultFirewall (Sophos SG, Cisco ASA, Watchguard XTM)Cacti monitoring system (RRDTool)The Dude monitoring softwareLinux Ubuntu / Ubuntu Server (14.04, 16.04)Vingcard locking systemsOracle 10gOracle Opera PMS Show less

My work tasks and focus as senior IT Systems Specialist at Berling Capital went more towards server and network administration. My responsibilities included administration and maintenance of virtual servers, virtual server hosts, LAN switches, Active Directory and backup planning. My other tasks still included end user support as well as workstation upgrades according to the lifecycle plan. My biggest projects involved planning and executing of AD migrations and Exchange migration from… Show more My work tasks and focus as senior IT Systems Specialist at Berling Capital went more towards server and network administration. My responsibilities included administration and maintenance of virtual servers, virtual server hosts, LAN switches, Active Directory and backup planning. My other tasks still included end user support as well as workstation upgrades according to the lifecycle plan. My biggest projects involved planning and executing of AD migrations and Exchange migration from on-premises to Office 365.My mainly used systems/brands:VMWare ESXiMicrosoft Windows 7, 8, 8.1, Server 2003, Server 2008, Server 2008R2, Server 2012R2 Microsoft Active Directory (and ADFS)Microsoft Office 365Microsoft Open Value Subscription (OVS)HP ProCurveColubrisHP Blade Server SystemsEvaultRuckus (ZoneFlex, ZoneDirector)The Dude monitoring softwareOracle Opera PMS Show less

I started as a trainee in IT department with main focus on Berling Capital's end user support and workstation upgrades. By working with different cases I learned various aspects of IT including server and LAN network maintenance. During this time I steadily increased my knowledge, studied more about the industry, and got more and more responsibilites in developing Berling Capital's IT infrastructure.