When Next Generation Lotteries became Pollard Digital Solutions, my tasks remained designing, organizing, installing and supporting company's networking systems hosted in several data centers, and also in the AWS environment. I am still developing network security (maintaining Cisco, Palo Alto, Dell equipment) and maintaining network monitoring system in several international branches (Austria, Iceland, Serbia, Spain).I am responsible for company's Data Center and AWS infrastructure. This… Show more When Next Generation Lotteries became Pollard Digital Solutions, my tasks remained designing, organizing, installing and supporting company's networking systems hosted in several data centers, and also in the AWS environment. I am still developing network security (maintaining Cisco, Palo Alto, Dell equipment) and maintaining network monitoring system in several international branches (Austria, Iceland, Serbia, Spain).I am responsible for company's Data Center and AWS infrastructure. This includes general maintenance of numerous physical and virtual servers (installation, configuration and upgrade), creating scripts for automation (Ansible, Terraform, Bash). Show less

When NOVOMATIC Lottery Solutions became Next Generation Lotteries, my tasks included designing, organizing, installing and supporting company's networking systems hosted in several data centers, mostly based on Cisco equipment. Also, I was in charge of developing network security and maintaining network monitoring system in several international branches.I was responsible for company's Data Center infrastructure, which included general maintenance of numerous physical and virtual servers… Show more When NOVOMATIC Lottery Solutions became Next Generation Lotteries, my tasks included designing, organizing, installing and supporting company's networking systems hosted in several data centers, mostly based on Cisco equipment. Also, I was in charge of developing network security and maintaining network monitoring system in several international branches.I was responsible for company's Data Center infrastructure, which included general maintenance of numerous physical and virtual servers, such as installation, configuration, backups and upgrades, as well as vulnerability testing and scanning. Show less

Within NOVOMATIC Lottery Solutions, my job included designing, organizing, installing and supporting company's networking systems hosted in several data centers, mostly based on Cisco equipment. I was also working on developing network security system and maintaining network monitoring system in several international branches.I was responsible for company's Data Center infrastructure (general maintenance of numerous physical and virtual servers, such as installation, configuration and… Show more Within NOVOMATIC Lottery Solutions, my job included designing, organizing, installing and supporting company's networking systems hosted in several data centers, mostly based on Cisco equipment. I was also working on developing network security system and maintaining network monitoring system in several international branches.I was responsible for company's Data Center infrastructure (general maintenance of numerous physical and virtual servers, such as installation, configuration and upgrade). Show less

Providing day-to-day support of the server and network infrastructure and its application services, such as Active Directory, DNS, DHCP, File and Print services and Email. First line of support to a diverse group of end-users in various branches and headquarters, either in-person or by remote supporting tools and/or by telephone (around 100 branches located in 40 cities and 1700 employees).

Configuring, supporting and troubleshooting desktop software and hardware.Monitoring and configuring LAN environment (switches, routers - Cisco, Mikrotik, TP Link).Windows Server administration - AD DNS, DHCP, WSUS.Branch initial setup (computers, printers, gaming machines…).Providing the first point of contact technical support to employees. Responding to users’ phone and Email support requests in a timely, efficient and professional manner.Research, diagnose… Show more Configuring, supporting and troubleshooting desktop software and hardware.Monitoring and configuring LAN environment (switches, routers - Cisco, Mikrotik, TP Link).Windows Server administration - AD DNS, DHCP, WSUS.Branch initial setup (computers, printers, gaming machines…).Providing the first point of contact technical support to employees. Responding to users’ phone and Email support requests in a timely, efficient and professional manner.Research, diagnose, troubleshooting and identifying solutions for resolving various user issues. Show less