IBM BPM developer for supported IT systems in a telecommunications company

- Managing information technology and computer systems for the company.- Planing, organising, controlling and evaluating IT and electronic data operations.- It help on the plant floor

Java EE, Forntend - Vaadin framework

Software develoment in Java.

- Managing information technology and computer systems for the company.- Planing, organising, controlling and evaluating IT and electronic data operations.- Designing, developing , implementing,testing and coordinating old and new systems, policies and procedures for the company.- Ensuring security of data, network access and backup systems.- Managing employees by training and coaching them.- Identify problematic areas and implement strategic solutions in time.- Preserve assets, information security and control structures.

- Tehnical and informational support to customers with there digital certificates.- Advising clients- Help with the procedures for obtaining digital certificates.- Editing, processing and registration new applications for qualified digital certificates PoštarCa.- Reporting errors with digital certificates.- Protection of personal data of customers

- Helping customers with technical problems.- Editing and managing customers data.- Configuring and troubleshooting on xDSL technology- Configuring and troubleshooting on FTTH technology- Configuring and troubleshooting telephony users (PSTN)- Configuring and troubleshooting of IPTV.- Returning email correspondence with customer.

- Developing web applications for the company website.- Development and testing of web applications for the company (PHP,JavaScript ,JQuery).- Debugging and testing applications developed for the company.

- Helping customers with technical problems.- Editing and managing customers data.- Configuring and troubleshooting on xDSL technology- Configuring and troubleshooting on FTTH technology- Configuring and troubleshooting telephony users (PSTN,IP)- Configuring and troubleshooting of IPTV.- Returning email correspondence with customer.- Help solving technical problems on the second level of support.- Giving general information about the products and services of the company.- Attracting new customers .- Help fulfilling of contracts and the online orders .