Mark Alexander Email & Phone Number

Greater Philadelphia Area

Malvern, PA

- Senior UX lead for clinical application including, medication management and clinical ordering used by over 50,000 physicians and nurses- Performed onsite studies at hospitals to evaluate current usability of system and understand user processes and workflows- Conducted client sessions to validate designs and elicit requirements and user workflows.

- Lead interaction designer for e-prescribing, medication reconciliation, ordering and operating room applications- Designed desktop scheduling system for hospitals- Created test plans and performed on-site usability testing to receive vendor certification by the Office of the National Coordinator for Health Information Technology- Redesigned home portal.

- Led user interface and functional design for web based on-line banking and bill pay applications that were accessed by more than 40 million users- Responsible for functional specification document that included use cases, process flows, screen navigational flows, and page-by-page business rules- Designed user interaction and flow for on-line check.

- Responsible for development of wireframes, product maps, information architecture, UI specifications, and prototyping.- Drafted RFPs for software vendors and participated in vendor selection process- Performed research and analysis of competitive web sites- Worked with business unit directors and product managers to define scope and requirements for web.

Mba, Computer Information Science

Bfa, Fine Art