Mark Gibbs Email & Phone Number

San Mateo, CA, US

As a seasoned Product Management Leader, my accomplishments span across various dimensions, directly aligned with my areas of responsibility:Vision & Strategy- Developed and communicated a clear, actionable vision for product lines, leading to a significant increase in market competitiveness and customer satisfaction.- Formulated robust product strategies.

San Mateo, CA, US

• Product Management Leadership - Recruiting and developing top product management talent
• Strategy Development and Execution - conceiving and executing on SnapLogic's enterprise automation strategy resulting in a differentiated offering among iPaaS vendors

Menlo Park, California, US

• Strategic Vision — Defined and executed wideband AIOps strategy through the use of AI/ML for real-time automation of service Incidents. This results in a 30% reduction in the mean-time-to-understanding. Acquired.
• PDLC — Revamped product lifecycle away from Waterfall to Agile development on 3-week sprints resulting in faster time to market. Utilized Jira for defining and tracking epics and user stories. 3-week sprints enabled.

San Mateo, CA, US

• Strategic Vision — Defined and executed cloud-first big data strategy by introducing product utilizing Hadoop-as-a-service (HaaS) offerings from major cloud vendors. The result extends SnapLogic’s leadership position.

San Jose, CA, US

• Customer Advocacy — Re-negotiated phased feature delivery approach of fixed line analytics solution with large tier 1 after the initial contract / scope had been agreed upon. This was due to an incorrect understanding.
• Pre-Sales Technical Expertise — Contributed technical level expertise to the Sales and Marketing teams on Edge and Fog Fabric, Cisco's Internet-of-Things (IoT) system for edge and fog computing. Represented product.
• Sales Enablement — Developed Sales Enablement collateral including use cases, data sheets, FAQ, and technical presentations that facilitates Cisco sales to sell and support Edge and Fog Fabric at scale. Helped develop.

San Jose, CA, US

• Reduced Operational Expense — Reduced UI development OpEx costs by 25% by redesigning the UI framework. Developed through collaboration with UI designer and UI developer using wireframes, customer journeys, and.
• Strategic Vision — Existing descriptive model of tethering detection did not meet customer expectations. Introduced predictive analytics capability using machine learning replacing the descriptive solution. The result.
• Increased Revenue — Delivered analytics solution to Tier 1 operator in APAC that provided single pane of glass visibility for entire network across all 3 lines of business (Fixed, Mobile, Media) resulting in.
• Product Development Lifecycle — Lead cross-functional team across multiple international locations. Drove and executed product strategy for real-time and batch analytics platforms with multiple use cases through market.

Carrollton, TX, US

• New Product Introduction – Led team that introduced Mobile Customer Experience Management product using latest big data technologies, replacing existing solution built upon EMS. Solution included passive DPI analytics.
• Product Development Lifecycle — Managed the packet core integrated Deep Packet Inspection technology throughout the product lifecycle. Redefined the product vision from simple traffic management support to include.
• Cross Functional Team Management — Led team of cross-functional, cross-business unit and geographically disperse core teams, including Development, QA, Tech pubs and Customer Support. Ensured projects were completed.