Mark Hawkins

Mark Hawkins Email and Phone Number

Senior Technical Specialist at Netcall with over 15 years Agile, SCRUM & PRINCE2 experience. @ Netcall
hemel hempstead, hertfordshire, united kingdom
Mark Hawkins's Location
Oakley, England, United Kingdom, United Kingdom
Mark Hawkins's Contact Details

Mark Hawkins personal email

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About Mark Hawkins

At Netcall, harnessing the transformative power of low-code systems is the bedrock of my role as a Senior Technical Specialist. My journey has been marked by crafting high-impact solutions and steering complex projects to success, thanks to a robust foundation in Agile and PRINCE2 methodologies. The art of navigating the intricacies of stakeholder management has become second nature, allowing for seamless collaboration and communication across varied time zones and business scales.With a relentless commitment to excellence and a strategic mindset, the team and I have successfully delivered tailored software implementations that resonate with our clients' needs. Our approach is centered around agility and precision, ensuring that every project milestone is met with finesse and forward-thinking. The fusion of technical acumen and a keen understanding of international business dynamics empowers us to exceed expectations and drive innovation within the rapidly evolving digital landscape.

Mark Hawkins's Current Company Details
Netcall

Netcall

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Senior Technical Specialist at Netcall with over 15 years Agile, SCRUM & PRINCE2 experience.
hemel hempstead, hertfordshire, united kingdom
Website:
netcall.com
Employees:
217
Mark Hawkins Work Experience Details
  • Netcall
    Senior Technical Specialist
    Netcall Oct 2019 - Present
    Bedford, Bedfordshire, United Kingdom
  • Netcall
    Customer Implementation Consultant
    Netcall Jun 2013 - Sep 2019
    Bedford
    Senior BPM Platform Solution Developer, working with Enterprise level low-code systems. Incorporating a multi-faceted skill set that includes Solution Architecture planning at Enterprise level, Senior Stakeholder Management, multiple timezones workforce management, AGILE (DSDM) and PRINCE2 facilitation at Enterprise, Corporate and SME levels.Build, configuration planning and execution of Enterprise level low-code systems.Solution Architecture planning at Senior Stakeholder Level Senior Stakeholder Management, internal and externalMultiple timezones workforce management Agile SCRUM and PRINCE2 certifiedSoftware implementationSales processPre-salesCommunicationsInternational business
  • Mark Oliver Studios
    Wordpress Consultant
    Mark Oliver Studios Aug 2011 - May 2013
    Oakley, Uk
    An enthusiastic, dedicated designer, who enjoys the challenge of people and technology on a daily basis whilst quickly adapting to new working environments, concepts, applications and systems. Multi-faceted skill set to include web design utilising the Adobe CS5 suite of applications as well as various Open Source content management systems including WordPress, Joomla and Drupal as well project managed development and deployment of large as MOSS 2007 implementations.Graphic design experience to include magazine production, banner advertising, marketing materials, corporate brand development and print based marketing strategies.Highly versed in digital & film based photography and printing as well as elements of both analogue and digital video production and editing. Over 16 years experience working with Internet technologies and digital media as well as multiple operating systems including Windows, Mac OSX and Linux.
  • The Ideas Hub Ltd
    Design Consultant
    The Ideas Hub Ltd Nov 2010 - Aug 2011
    Milton Keynes
    Created to service larger creative projects and inspire collaborative creative solutions for clients, based in the Milton Keynes area but servicing the whole of the UK and beyond.Project managed, designed and developed content management solutions utilising the WordPress open source framework for local community and commercial projects. Worked with multi-national client to re-brand the entire group of companies and develop new dynamic websites. Designed large vinyl and free standing banners for national business marketing.Also designed advertising leaflets, flyers, marketing campaigns, vehicle livery design.
  • Amanzi Information Services Ltd
    Design Consultant
    Amanzi Information Services Ltd Nov 2009 - Oct 2010
    Bedford
    Designed and published advertising and marketing brochure for a motor racing team.Re-branding of a South African Digital Printing company’s identity.Designed now brand for South African Construction Company.Worked with a several Building control organisations on re-developing their web presence utilising the WordPress publishing system.
  • Capita Children’S Services
    Web Project Manager
    Capita Children’S Services Jul 2008 - Nov 2009
    Bedford
    Responsible for managing a multi-disciplinary project team of ASP .NET Developers, Busi-ness Analysts and System Testers on several concurrent Social Care and Children’s Ser-vices software development projects, within multiple locations.
  • St Andrews Healthcare
    Intranet Rollout Project Manager
    St Andrews Healthcare May 2008 - Jul 2008
    Northampton, Uk
    Reporting to the IT Manager, responsible for managing content migration of existing Intranet, based on SharePoint 2003 to a new SharePoint 2007 deployment within a 3-month timeframe.
  • Capita Business Services
    Web Project Manager
    Capita Business Services Jul 2007 - Mar 2008
    Reading, Uk
    Reporting to the IT & Web Programme Manager, successfully implemented an enterprise content management and community learning platform feasibility study, involving 3 core technologies; Open Source, Proprietary, and Proprietary based on Open Standards.
  • British Educational Communications And Technology Agency
    Operations Project Manager
    British Educational Communications And Technology Agency Apr 2005 - Mar 2007
    Coventry, Uk
    Reporting to the Director of Content, managed and monitored a £2.7m operational budget. Responsible for maintaining and updating the technical infrastructure of the Curriculum Online educational content management system and its internal administration systems and staff.
  • Becta
    Transition Project Manager
    Becta Nov 2004 - Apr 2005
    Coventry, United Kingdom
    Reporting to the Director of Content, responsibilities included transitioning the Curriculum Online educational content management system from the Department for Education and Skills to BECTA within four months and within the £2.7m operational budget. Original esti-mates were 6 months and over £3m, respectively.
  • Becta
    Assistant Technical Project Manager
    Becta Feb 2004 - Nov 2004
    Coventry, United Kingdom
    Reporting to the Technical Project Manager, responsibilities included assisting project management and technical support teams with supporting and managing the various e-learning projects. Oversaw contract distribution, risk analysis, client meetings and briefings and tech-nical liaison between various suppliers and the internal technical team.
  • Learning Resources International
    Project Manager
    Learning Resources International May 2001 - Dec 2003
    Olney, Bucks
    Reporting to the Managing Director, responsibilities included project-managing bespoke Learning Management Systems, Virtual Learning Environments, Document Management Systems and blended learning and development solutions for local government, blue chip company and private sector clients such as London Borough of Newham, London Borough of Islington, Somerset County Council, Grenada Customs and Excise, DHL (Holland), Voda-fone, Norwich Union, Edexcel and Scottish Enterprise.
  • Lri
    Senior Graphic Designer
    Lri Oct 2000 - Apr 2001
    Lead designer out of 2. Responsible for all corpporate identities for bespoke learning management systems and manged learning environments.All marketing, on and offline promotional materials.
  • Learning Channel Campus
    New Media Designer
    Learning Channel Campus Mar 1998 - Jul 2000
    Johannesburg, South Africa
    Tertiary educational content supplier to the South African national curriculum and a content generator for the UK curriculum under contract to the Guardian. Reporting to the Senior Manager, responsibilities included managing projects to produce rich media educational content to be delivered on and offline. Oversaw and coordinated content layout and design as well as web designs and layouts. Converted hardcopy sec-ondary school curriculum educational material from hardcopy to HTML Key Achievements • Conceptualised, designed, authored and packaged an Astrological Predictions CD-ROM focused on business-related guidance, which was released countrywide in one of South Africa's largest stationery stores. • Designed all printed material and packaging and delivered a complete video pro-duction of a calligraphy instructional CD-ROM which was filmed utilising a two-camera perspective. • Typeset national curriculum sections for national and local newspapers as supple-ments to the main papers, including a South African secondary school curriculum website and an English GCSE revision website
  • Picturesque Photo
    Graphic Designer
    Picturesque Photo Oct 1996 - Feb 1998
    Johannesburg, South Africa
    I offer an exclusive, tailor-made design service; when you are looking for something that little bit extra.
  • Rosebank Graphics Bureau
    Graphic Designer
    Rosebank Graphics Bureau Jan 1995 - Sep 1996
    Johannesburg, South Africa
  • Double Exposure Productions
    Video Editor
    Double Exposure Productions Oct 1992 - Jan 1995
    Johannesburg, South Africa
  • Rosebank Photo
    Photo Finishing Technician
    Rosebank Photo Feb 1986 - Sep 1992
    Johannesburg, South Africa

Mark Hawkins Skills

Agile Project Management Project Management Operations Management Scrum Web Project Management Content Management Digital Media Wordpress Design Graphic Design Web Design Cms Photography Online Publishing Wordpress Adobe Creative Suite E Learning Creativity Management Publishing Accessibility Marketing Strategy Web Content Management Mobile Applications Web Development E Commerce Marketing Web Applications Digital Marketing Account Management Strategy Change Management Business Development Bpm Configuration

Mark Hawkins Education Details

  • Agile
    Agile
    Foundation Level
  • City & Guilds Certification
    City & Guilds Certification
    Photography
  • City & Guilds Certification
    City & Guilds Certification
    Communications

Frequently Asked Questions about Mark Hawkins

What company does Mark Hawkins work for?

Mark Hawkins works for Netcall

What is Mark Hawkins's role at the current company?

Mark Hawkins's current role is Senior Technical Specialist at Netcall with over 15 years Agile, SCRUM & PRINCE2 experience..

What is Mark Hawkins's email address?

Mark Hawkins's email address is em****@****kins.me

What schools did Mark Hawkins attend?

Mark Hawkins attended Agile, City & Guilds Certification, City & Guilds Certification.

What skills is Mark Hawkins known for?

Mark Hawkins has skills like Agile Project Management, Project Management, Operations Management, Scrum, Web Project Management, Content Management, Digital Media, Wordpress Design, Graphic Design, Web Design, Cms, Photography.

Who are Mark Hawkins's colleagues?

Mark Hawkins's colleagues are Clare Fowler Assoc Cipd, Rachel J., Matt Grochowski, Michael Hawkins, Emma Caiger, Beatrice Page, Daniel Ofosu.

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