Marko Vuković Email & Phone Number

Rijeka, Primorje-Gorski, Croatia

• Regular communication with users via email and live chat (English speaking area)
• Reviewing and collecting required documentation for KYC and user verification purposes
• Processing requests for users' account closures
• Monitoring users for potential elements of online gambling violations
• Handling cases with AML policy regulations

Rijeka, Croatia

• Key responsibilities:
• principal in strategy and planning as small business owner with state business licensing laws.
• managing finance and maintaining business bank accounts, payment processing, accounts payable and accounts receivable, and taxes.
• scheduling and time planning on daily and weekly basics.
• taking care of all customer service duties, including marketing and promotional activities.
• showing appreciation, recognition and trust to customers and employees.Achievements:

County Cork, Ireland

Subject matter expert for Clash of Clans and Clash Royale games - supporting the internal live game liaisons with gamers' day-to-day requests, responding and addressing Player problems in a timely manner utilizing a ticket-based support system. Actively supporting and engaging players in a high quality, fun and empathetic 1:1 discussions, ensuring player.

County Cork, Ireland

Managing issues with only ongoing reservations via phone or emails and with bestpossible customer experience. Closing Airbnb resolution center cases using differenttypes of mediation methods. Resolving cases classified as extenuating circumstancesby verifying different type of documentation. Issuing refunds to Airbnb hosts andguests alike in timely manner.

County Cork, Ireland

Managing issues with on going and another reservations on phone or by emails andwith best possible customer experience and handle and resolve customer complaintsand issues. Provide pricing and delivery information and also perform customerverifications based on verification process. Be a first point of contact to handle andresolve customer complaints with.

County Cork, Ireland

Providing excellent food service in busy and dynamic airport environment. Planning and directing food preparation and culinary activities, modifying menus and creating new ones that meet quality standards. Rectifying arising problems and complaints, complying with nutrition and sanitation regulations and safety standards, maintaining a positive and.

County Cork, Ireland

Delivering hot fresh food to the customers at the busiest McDonalds restaurant chain in Cork, food and beverage preparation, providing excellent customers service on daily basis, working on flexible schedule including delivery, early and night shifts, delivering the highest standards of quality, service and cleanliness in the restaurant; providing.

Rijeka, Primorje-Gorski, Croatia

• Direct provision of safe movement of railway vehicles in the station and inter-station railway sections. Supervision and harmonization of train movements with the timetable in agreement with neighboring stations on the.
• Performing the function of Deputy Chief of Buzet Station for a period of 6 months.
• Published and awarded written work in the monthly Željezničar magazine.

Croatia

Working as part of a team in a busy distribution centre, under the guidance and supervision of a warehouse manager. Receiving, moving, checking and storing incoming goods and wines. Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality. Packaging and labelling products before they are.

Croatia

Badel 1862 is the largest and oldest wines and alcoholic beverages producer in Croatia. I obtained summer/seasonal job duties 3 years in a row, which include: measuring, grading and feeding batches of raw materials into production machinery; operating production line equipment; assembling spirits on a production line; reporting equipment faults to.