Mark Peterson Email & Phone Number

San Francisco Bay Area

• Product and strategy leader for Enterprise Shared Services teams, directing and driving road maps and strategies for engineering team members building tools and workflows for enterprise functional organizations..
• Led Enterprise Storefront development to simplify request and approval workflows for internal products and services provided to 240,00 employees.Product Management Optimization
• Initiated and led an innovative Product Management portal to feature self-management capabilities for internal product teams and their offerings.Infrastructure Automation
• Guided strategy and priorities for infrastructure automation initiatives with the goal of reducing environment delivery time for developers from eight months to hours.Enterprise Modeling Transformation
• Chaired business and technology working group to standardize definitions and alignment of critical enterprise management models following industry guidelines BIAN, TBM, FFIEC, COBIT, and NIST.Organization Transformation
• Reorganized product structure and developed roadmaps for Enterprise Shared Services functions.

San Francisco Bay Area

• Transformation leader guiding CTO, Infrastructure, and Cybersecurity transformation teams in steps and guardrails for migration to product and agile processes.Internal Product Curriculum Development- Led the creation.
• Product Hierarchy Implementation: Developed and introduced a comprehensive product hierarchy used by the CTO, CyberSecurity, and Infrastructure organizations, ensuring a consistent approach across all technology.
• Coached and mentored newly established product teams, guiding them in forming agile teams, setting up boards, and establishing effective meeting cadences to drive agile methodologies.Policy and Compliance Guidance
• Directed policy and compliance changes to support agile product methodologies, ensuring regulatory and organizational alignment.Developer Marketplace Innovation
• Delivered a Proof of Concept (POC) for a Developer Marketplace by building a custom application on Azure Cloud, significantly improving infrastructure services delivery for development teams.

San Francisco, California

• Head of architects working to design and implement enterprise platforms for technology development and enterprise business management services.Technology Taxonomy Standardization
• Led a cross-technology group of leaders to standardize and rationalize technology taxonomies utilizing Technology Business Management (TBM) and OpenGroup IT4IT frameworks as guiding frameworks.Application Modernization
• Co-developed program to score and plan modernization and rationalization of Wells Fargo portfolio of applications across all architecture and development teams
• Successfully decreased service management (ITSM) portfolio of applications by 25%, resulting in more streamlined and efficient operations utilizing ServiceNow as the champion platform.Enterprise Developer Pipeline
• Developed a robust architecture to consolidate and standardize hundreds of individual developer team code pipelines into an enterprise-class SDLC service.Architecture Tooling Modernization
• Designed and built "Architecture on the Wire," an innovative discovery service that correlates live end-to-end transaction flows to create dynamically updated architecture dependency diagrams.Observability.

San Francisco Bay Area

• Platform Leadership and Operational Management of a team of 400 professionals in trading and investment banking platform operations, overseeing data centers, infrastructure, databases, applications, and.
• Standardized SLA’s across trading desks to ensure consistent response rates to incidents and routine and regular change management protocols for applications and infrastructure.
• Measured response and transaction times for high uptime and low latency requirements, continuously improving results by an average of 4% per year through improved tuning and infrastructure.Performance Optimization
• Enhancing the compute grid and data virtualization infrastructures tripled Wells Fargo's ability to stress test for Comprehensive Capital Analysis and Review (CCAR) while reducing costs by 50%.
• Achieved a 70% increase in transaction performance for the Fixed-income business by optimizing the server, network, and storage design of the application platform.Infrastructure Resiliency and Migrations
• Partnered with the Equities Trading business to migrate Wells Fargo's data center from New York City to a low latency partner in New Jersey, maintaining competitiveness in electronic trading markets.