Information Technology Professional with a current focus on ERP systems, primarily Prophet 21. In tandem, I have been developing my database, analytics, and reporting skills while on the job. Prior focus includes Windows servers and client operating systems. I am always interested in learning new technologies and skills.I have several years experience troubleshooting and repairing computer software, hardware, and networking issues. I also have extensive customer service experience, having held many positions which required me to interact with customers both in person and via telephone.