Mark Philp Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Teach the "Revising and Editing for Usability" course within the Technical Communications program at Seneca Polytechnic.
• Develop and deliver engaging course content on editing, style guides, and industry best practices.
• Facilitate classroom discussions and activities to enhance understanding of usability principles.

Toronto, Ontario, Canada

• Created and administered learning modules for in-house training.
• Maintained and updated the company product knowledge base.
• Worked with SMEs to research, write, edit, and publish content for the company knowledge base.
• Developed video content for training purposes.

Vaughan, Ontario, Canada

• Developed the end-user guide for the company’s proprietary drone software.
• Worked with SMEs to develop content for the end-user guide.
• Developed and edited video content for training purposes.
• Created technical illustrations and infographics.
• Developed the company style guide for end-user guides.
• Developed the company’s e-learning modules for their in-house training program.

Toronto, Canada Area

• Created training documentation for the Operations Training Centre at the TTC.
• Wrote training materials, created technical illustrations, and prepared technical presentations.
• Worked with SME's to develop content.
• Developed and edited video content for teaching purposes.

Toronto

• Assisted small businesses with their bookkeeping needs.
• Managed & organized the financial records for multiple bars and restaurants within Toronto.
• Responsible for Payroll, WSIB and HST filing, A/P & A/R.
• Maintained accurate weekly, monthly and yearly cash flow projections.
• Liaised with accounting firms to conduct year-end tax reporting and book closures.
• Prepared monthly bank and credit card reconciliations.

The Junction, Toronto

• Prepared monthly bank reconciliations using QuickBooks.
• Responsible for A/P, A/R, Payroll, HST, WSIB, and all other remittances.
• Forecasted cash flow projections and prepared financial statements.
• Assisted with sales and customer service responsibilities.

Toronto

• Assisted staff in researching leads for the sales force, creating marketing materials, and updating the company's CRM system.

Toronto

• Functioned in a team environment in an entrepreneurial incubator to deliver marketing initiatives for startups within the GTA.

Singapore

• Responsible for the full-time teaching of the International English Language Testing System.
• Developed the syllabus and curriculum for each course.

Yellowknife

• Facilitated the administration of the City's Zoning By-Law.
• Attended public hearings, and provided information to council, administration and the public on land use issues.

Toronto

• Functioned in a team environment that created documentaries for Canadian Television.
• Ensured the smooth operation of production responsibilities in a fast paced environment.
• Worked as both an on-set and office production assistant.

Hamilton, Waterloo, Kitchener

• Responsible for customer service activities in a fast paced retail environment.

Post Graduate Certificate, Technical And Scientific Communication

Payroll Compliance Practitioner, Payroll

Post Graduate Certificate, Global Business Management

Bachelor Of Environmental Studies, Urban And Regional Planning

Urban Planning