I’m an operations and capability development executive with more than 15 years of experience working with major government clients to identify, develop and integrate new defence capabilities and technologies. Experienced at leading organisations and large teams in delivering critical systems in challenging environments, I’m regarded by colleagues and clients as an analytical and strategic thinker with high standards of professionalism and integrity.Career Highlights:* Directed a £600M defence technology project portfolio for a government agency* Managed two key business units of a defence contractor, generating £200-250M in annual revenue * Delivered a multi-billion pound series of surveillance solutions to UAE defence agencies * Created a national agency to control and monitor the movement of weapons and dual-use goods * Improved reliability and responsiveness of public safety agencies in Qatar - cutting average response times to emergency incidents by more than 50%
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Consultant & Advisor: C4I Platforms / Capability AcquisitionUae Government Agency Oct 2018 - Mar 2021Abu Dhabi, United Arab EmiratesThis agency is responsible for the protection of the UAE's critical infrastructure and energy assets, and ensuring the safety and integrity of its maritime waters and land borders.* Managed the Critical Asset Protection portfolio on behalf of the authority’s Senior Responsible Owner* Developed and implemented governance and performance management frameworks for security infrastructure and data analysis products delivered by the authority’s external partners.* Conducted portfolio risk and performance evaluations, benefits realisation assessments and assurance reviews of projects at key stage gates.* Provided advice and managed defence capability development and acquisition activities, including requirements engineering, tendering and procurement, programme delivery, contract management and acceptance test programme development.* Undertook technical assessments and analysis of the authority’s C4ISR systems – including land and maritime domain detection and surveillance sensors, target and track fusion, correlation and prediction, mission management, data analytics and visualisation.
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Business Unit Head / Operations DirectorAdvanced Integrated Systems Jan 2016 - Sep 2018Abu DhabiAdvanced Integrated Systems LLC (AIS) is an Emirati homeland security company responsible for delivering public safety and security solutions to protect the UAE's critical assets, borders and its people.* Responsible for management and commercial performance of two of company’s major business segments:- Critical Infrastructure Security Monitoring and Surveillance - Metropolitan Monitoring and Surveillance * Responsible for the solution portfolio and strategic roadmap; developing additional platform capabilities, integrations, services and data analytics to address client operational needs and future intentions.* Owned the business units' P&L and responsibility for structuring / resourcing the organisation to design, implement and support the solutions throughout their lifecycle.* Led and coached staff; providing them with a supportive and safe workplace, learning and development and technical tools to achieve success. * Engaged with senior customer and stakeholder representatives.* Negotiated pricing, deliverables and service levels with key vendors and delivery partners.* Chaired risk, change management and assurance committees with programme / project directors.
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Head Of Program Management OfficeEtimad Strategic Security Solutions Llc Jan 2016 - Dec 2016Abu DhabiEtimad Strategic Security Solutions (ESSS) are part of Etimad Holding, a local defence technology company with more than 1000 full-time staff, delivering public safety and national security solutions to protect the UAE's critical assets, borders and its people. Within the newly-formed organisation, I was responsible for the establishment and early stage management of the Program Management Office. This included the development and delivery of an organisational structure, business processes, IT systems and administrative functions to achieve an initial and then final operating capability. It involved the recruitment, onboarding, management and development of more than 80 project managers, engineers and analysts to support the delivery of ESSS' security infrastructure solutions. -
Customer & Commercial Manager - Critical Asset Group Business UnitAgt International Jan 2011 - Dec 2015Abu DhabiAGT International were a global security and data analytics company who, together with their local partner Advanced Integrated Systems (AIS), were responsible for turn‐key delivery of national and city‐wide public safety and security solutions to protect the UAE’s critical assets, its national borders and its people.* Responsible for all in-country commercial, financial and contractual activities with the Armed Forces and the Critical National Infrastructure Authority.* Led customer and stakeholder requirements capture and validation activities with appropriate internal and external subject matter experts.* Led the development of integrated solution proposals and bid management activities with all relevant business units and was responsible for presenting proposals and obtaining customer approvals for scope and cost.* Directed and participated in all senior customer and stakeholder meetings during solution design, delivery and acceptance. Advocated as the "voice of the customer" with internal engineering, delivery and support divisions as and when required.* Reviewed and approved all formal communications and deliverables between organisation and customer and led the internal development of tools and systems to report programme / project progress, issues and risks and project spend.* Managed revenue and P&L forecasting, receivables management and commercial / financial risk mitigation including liaison with general and external counsel as required. -
Principal Consultant / Project Manager - Business Operations And TechnologyBoartes Jan 2007 - Dec 2010Doha, Dubai And Abu DhabiBoartes was an international capability development consulting firm specialising in delivering complex integrated projects to governments and corporations to enable them to achieve their strategic goals.* Developed the business plan, operating framework, technology architecture and learning management systems for a national training academy delivering standardised crisis management, intelligence analysis and incident management doctrine to UAE security and defence agencies* Contributed to the planning, development and implementation of a new UAE agency responsible for ensuring non-proliferation of arms, military technology and dangerous goods through regulatory policy, supplier risk assessments, vessel and vehicle inspections, border screening and data mining. * Oversaw development of a new National Command Centre and a digital platform to improve public safety responsiveness for public facing emergency services for the State of Qatar, including: - Command centre facilities, data centres and data/voice/video communication links- 999 Call Centre handling and dispatching systems - Emergency incident management and decision support systems - City-wide traffic surveillance and analytics- Vehicle tracking, telemetry and geo-location systems -
Division ManagerAllcom Networks Feb 2005 - Jan 2007Sydney, AustraliaAllcom Networks is an Australian‐based IT project management and systems integrator, delivering solutions from leading vendors including Cisco, Citrix, Microsoft, HP and EMC to a range of public sector and corporate clients.* Led the Converged Communications business unit.* Provided leadership and mentoring to a team of 40 voice and data technicians/engineers.* Managed large enterprise accounts, focusing on the Telecommunications, IT and Finance verticals.* Managed a range of complex cross‐disciplinary IT infrastructure projects. * Developed a series of managed services for Allcom including for network and cybersecurity monitoring.
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Co-FounderLayer 4 Jul 2002 - Feb 2005Sydney, AustraliaLayer 4 was an Australian-based network integration consultancy, specialising in complex network engineering, design and troubleshooting for a range of blue-chip clients. Layer 4 was purchased by Allcom Networks in 2005.* Managed Layer 4 as a small business, including sales, marketing, customer service, finance and HR. * Built client relationships, identified business opportunities and developed bids & proposals.* Actively managed a range of complex network and telecommunications projects in sectors including aviation, banking & finance, gaming and retail
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Senior Engineer - Networking CommunicationsSmart Communications Group Jul 2000 - Jun 2002Sydney, AustraliaSmart Communications Group (SCG) was one of Australia’s largest telecommunications system integrators. The company delivered a large range of solutions including electrical and data cabling, PABX, call-centre and dealing room communication systems, Internet hosting and customer Internet access solutions as well as website development and design.* Led SCG’s Network and Communications team, consisting of 8 direct reports and 50 technical staff* Managed HR functions within the team, including mentoring, development and performance reviews* Oversaw presales activities: ensuring that delivery costs, profit & risk margins were appropriately priced* Developed SCG’s Internet product and service offerings to enterprise and service provider customers -
Information Systems EngineerArcadis Jan 1999 - Jun 2000Brisbane, AustraliaHyder Consulting (now Arcadis) is an engineering consultancy that plans, designs, and manages the development of water, property, highways, rail, defence and telecommunications projects world-wide. In this role, I was responsible for the day-to-day management of Hyder’s technology and information systems for company’s offices throughout the state.
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Mark Prior
Lead Commissioner, City Regulation & Infrastructure At Brighton & Hove City CouncilGreater Brighton And Hove Area1brighton-hove.gov.uk -
Mark Prior
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Mark Prior
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