Mark Stevens Email & Phone Number

Greater Orlando Area

Turn the Promise of Technology into Business SuccessWhether you're a startup or an established enterprise, leverage my extensive background to provide strategic insights, foster innovation, and drive your organizational growth.Recent Success Stories:miMeetings: Successfully launched the company by creating Cvent integration and a SaaS RFP tool. Designed an event sales team process for responding, tracking, and invoicing meetings, along with processes and reporting to win and retain business.i-meet: Continually build brand awareness through videos and collateral, serving meeting planners and suppliers.Groupize: Drove growth for this meetings SaaS tool by reviewing and strategizing their initial user training program.Cvent: Developed a ground transportation integration and guided adjustments to the budget module and Meeting Request Form.AMEX GBT M&E: Collaborated with leaders and planners to refine the RFP process for ground transportation, expand account strategies, and enhance QBR reporting.Ready to help you shape the future!

Orlando, Florida, United States

Helped to bring this company to enterprise market. Created a comprehensive SaaS RFP solution for Ground Transportation, streamlining the procurement process.Developed an innovative Uber for Business Program to enhance traditional ground transportation solutions.Authored a detailed Sustainability Report for individual meetings and enterprise-level rollups, promoting eco-friendly practices.Built and led a dynamic sales team of Customer Success Managers (CSMs) to address meeting ground transportation needs.Built the first-ever integration to the Cvent platform for ground transportation. Collaborated with the Product Manager to update the Cvent platform for the evolving landscape of ground transportation.Contributed to the creation of robust Investor Financial Reporting, providing transparent and accurate financial insights.

Orlando, Florida, United States

Greater Philadelphia Area

When Vista Equity Partners acquired Active Network and merged it with two other software companies to form Lanyon, I saw an opportunity to drive transformative change. Facing significant shifts in training methodologies, documentation, and personnel, I spearheadedThe creation of Learning Labs in four cities to facilitate online training.Transitioned from traditional, extensive programs to hands-on, nimble, just-in-time (JIT) educational sessions creating greater engagement from participants.The ultimate merger with Cvent became a testament to the lasting impact of these initiatives. our strategies not only streamlined training processes but also laid a foundation for ongoing success and innovation that continues to be evident today.

Greater Philadelphia Area

Active Networks acquired Starcite, bringing new public compliance and requirements. Tasked with merging two companies' learning information to continue growing users. This next level momentum leads progressively to another acquisition. See resume for details.

Greater Philadelphia Area

Starcite acquired b-there.com, and I was promoted to lead the creation of a customer-facing training practice. Built a high-performing team that developed help systems, videos, and documentation, critical to drive user adoption. (including Associate of the Year honors) And user numbers lead to another acquisition. See resume for details.

Westport, Ct

Initially recruited during rapid growth for my extensive meeting planning experience, crucial for early meeting management software development. Progressively promoted to leadership, spearheading training program development. Created the first systems, processes, and training team to enhance user productivity and performance. Authored comprehensive course materials and analyzed outcomes. Drove a level of adoption leading to an acquisition.

New Milford, Ct

Manager or Microsoft training vendor for senior Windows developers at Fortune 100 companies. Coordinated and managed training/speaking engagements for the authors of the renowned Microsoft Programmer book series. Frequently traveled to Microsoft’s Redmond headquarters to collaborate with the original developers of the Windows operating system.Facilitated delivery of in-depth training sessions to major enterprises, focusing on the intricate workings of Windows, including Kernel-level operations. Recognized in the Microsoft Press book “Inside Windows NT,” 2nd edition by David Solomon.