Mark Rodriguez Email & Phone Number

Dallas, Tx, Us

Omni Austin DowntownFinancial Statement Preparation: Compile and prepare accurate financial statements in a timely manner.Financial Analysis: Analyze and interpret financial results to advise the General Manager and the Omni Corporate Team, offering actionable insights for decision-making.Balance Sheet Maintenance: Conduct thorough balance sheet analysis on a monthly and quarterly basis, providing detailed supporting documentation.Tax Compliance: Prepare and submit timely sales, use, and occupancy tax returns, along with any other necessary external reports.Regulatory Compliance: Ensure adherence to management agreements and related legal documents, understanding their implications for the hotel's financial position.Control Procedures: Maintain effective systems and control procedures in line with established policies and procedures manuals.Reporting Accuracy: Compile financial reports, budgets, and forecasts required by Omni, ensuring they are accurate and submitted within specified deadlines. Identify variances and recommend improvements as needed.Budget Oversight: Review budgets and forecasts prepared by the hotel management team to ensure that performance guidelines are realistic and achievable for owners and management.Documentation Management: Safeguard all legal, treasury, and tax documentation, ensuring compliance with statutory and fiscal reporting requirements, including permits and licenses.Insurance Oversight: Ensure adequate insurance coverage is maintained to protect hotel assets, in alignment with management contract requirements.Asset Protection: Implement and maintain controls to safeguard the hotel’s assets against loss or misappropriation.

Dallas, Tx, Us

Omni Amelia Island ResortCoordinate all on-site accounting functions with the Director of Finance or DOF's designee. Act as liaison for all corporate accounting requests.Department Head responsible for leading all functions in the accounting office.Engage with the shared services AP team members to ensure a smooth Accounts Payable process.Assist in attaining financial goals.Ensure the timely billing of all direct bill accounts with complete backup and accurate invoices.Ensure maintenance of all daily filing of documents needed for research requests from guests and in-house users.Ensure all guest disputes and requests for clarification are resolved and/or responded to in a timely manner.Ensure an effective tracking system for all rebates/adjustments.Work closely with all departments to develop solutions to Systems & Controls problems.Work closely with the Shared Services team to ensure a daily balance of Income Audit to Daily Report.Work closely with the Shared Services team to complete all general ledger and bank reconciliation.Ensure a timely month-end close.Produce accurate financial statements.Prepare inter-company reconciliation and solve disputes.Ensure that daily cash management functions - dial up bank, check balances, reconcile accounts, fax transfers or funding requests are adequately prepared.Prepare Balance Sheet analysis.

Dallas, Tx, Us

• Work with VP of Finance and CDOF's to assist properties with strengthening properties financial reporting and month-end process on an as-needed basis.• Coordinate all on-site accounting functions with the Director of Finance or DOF's designee. Act as liaison for all corporate accounting requests.• Assume the responsibilities of the property Controller or ADOF when the position is vacant or when the Controller/ADOF is on leave • Engage with the shared services AP team members to ensure a smooth Accounts Payable process.• Assist in attaining financial goals.• Ensure the timely billing of all direct bill accounts with complete backup and accurate invoices.• Ensure maintenance of all daily filing of documents needed for research requests from guests and in-house users.• Ensure all guest disputes and requests for clarification are resolved and/or responded to in a timely manner.• Ensure an effective tracking system for all rebates/adjustments.• Work closely with all departments to develop solutions to Systems & Controls problems.• Work closely with the Shared Services team to ensure a daily balance of Income Audit to Daily Report.• Work closely with the Shared Services team to complete all general ledger and bank reconciliation.• Ensure a timely month-end close.• Produce accurate financial statements.• Prepare inter-company reconciliation and solve disputes.•Ensure that daily cash management functions - dial up bank, check balances, reconcile accounts, fax transfers or funding requests are adequately prepared.• Prepare Balance Sheet analysis.• Support the Shared Services Team with a variety of projects as required.

Dallas, Tx, Us

Dallas, Tx, Us

• Support the Vice President of Shared Services Center in implementing, maintaining management frameworks and service levels for all outsourced financial functions. (governance, performance management, continuous improvement, service introduction, request management, vendor management, and financial management.)• Provide day-to-day support to the properties relating to the administration, communication, and coordination of the outsourced shared services functions, including, but not limited to, Accounts Payable, Income Audit, Contract Management, and Commission towers. • Support the day-to-day work of the outsource partner and analyze/solution problems with the partner as needed. Develop a deep understanding of the typical business challenges hotels may face with AP, Income Audit, Contract Management, and Commissions.• Work with property stakeholders to resolve any AP, Income Audit, Contract Management, and Commission escalation issues/concerns. • Liaise with properties, outsource partners, and other internal teams to help improve processes and system challenges.• Provide guidance on Accounts Payable, Income Audit, Contract Management, Commission, and OTA Audits/Virtual Credit Card functional areas.• Develop a strong focus on continuous improvement, efficiencies, and effectiveness monitoring with a keen eye on cost reduction with no quality erosion.• Support automation opportunities to accomplish process and cost improvement objectives.• Analyze data and collaborate with teams to create new insights and reporting on various hotel performance metrics of outsourced services. • Perform regular analysis to ensure efficient processing.• Support Company projects to ensure successful development and implementation.• Train properties on best practices in various processes.• Integrate and streamline systems related to SSC processes. (transition email to a ServiceDesk ticketing system and build KPIs• Maintain controls and narratives for areas of responsibility

Chicago, Il, Us

Overview: I assist the Director of Finance with accounting for all expenses and balance sheets for the Hyatt Shared Service Center and Hawaii, Caribbean, Latin America Sales Offices. Billed all sales offices salaries and expenses to appropriate properties provided monthly accruals and actual. Work with our outsource partners on unclaimed property, reconciliations, AP, IJ, and GLResearching and clearing all reconciling items by monitoring the month-end close process and providing operational information to support journal entries and reconciliations. Monitor postings and movement in the general ledger.Followed up on collections or outstanding items in AR for the HSSC.Coordinate preparation, consolidation, and presentation of monthly forecast and annual budget.Provide financial analysis of the forecast and budget data to Owners, Directors of Finance, and General Managers.Provide Director of Finance supporting documents to Shared Service Invoices and more. Bank Site Administrator Additional Tasks:Create a weekly journal entry for the Mobility Services International fees to the properties in North America and process the monthly bill back. Create a weekly journal entry for Money Network off cycle payroll checks & fees and process the weekly bill back. Process our centralized billing payments that are received by our Accounts Receivable team to all properties in North America including franchises. Process the monthly tax bill-back for North America, managed properties. Process unclaimed property claims for the managed/owned properties in the USA. Special Projects:Work with Next Technologies to implement guest-facing fiscal invoices in Mexico. Provide training for Accounts Payable to on-boarding hotels Provide training in Income Journal to on-boarding hotels DOF/ADOF/Income Audit Accountants

Chicago, Il, Us

I led both English and Spanish representatives to handle guest/company accounting activities. By building and maintaining strong relationships with my associates, as well as internal and external customers at multiple levels.I was responsible for the oversight and management of all guest billing inquiries, reconciling guests bills, creating and certifying fiscal tax documents in Latin American Regions.Achieved Quality and Efficiency targets through coaching and motivation.Create an environment of "continuous improvement" through innovative solutions to challenges and department process enhancementsEfficiently respond to feedback and information requests from hotels.Administrative duties: Ensured hours were entered properly for an accurate payroll Monitored call volumes and used historical data to schedule colleaguesMonitored email volume Provided personal development plans or company guided plan Provided all colleagues with an annual review. Continue to develop and improve the guest fiscal invoice process and abide by the law and requirements of Service Tax Administration in Mexico

Greenwood Village, Colorado, Us

I assisted with the opening of the center. Developing processes and policies for all center employees. I managed a team of Call Center Bank Associates by providing accurate, specific and timely performance feedback.I monitored calls and have quality reviews weekly with each direct report. Assisted in resolving associate escalations, tool and service delivery issues revealed by statistical reports. Managed scheduled and accurate time keeping before payroll close date. Provided continuous training for improvements and service enhancements. Gave multiple levels of the organization feedback on processes and bank customers survey scores by presenting a Quarterly Business Review.

Englewood, Co, Us

I led a team of customer service and technical experts to meet customer call guidelines including service levels, handle time and productivity. Solved unresolved customer issues. Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.Strong leader of customer support staff, by providing accurate and timely feedback on guest interactions and utilizing techniques like the GROW method to get to the root cause of situation and guide the employee as they create their own success plan. Trained staff on operating procedures and company services.

Washington, Dc, Us

Infantry Combat Transferable

Master Of Accountancy, Accounting

Master Of Business Administration - Mba, Accounting

Bachelor Of Business Administration (B.B.A.), Accounting

Certificate In Fitness, Health And Physical Education/Fitness

Business Administration And Management, General

High School, General Studies