• Managed and facilitated the Web Technologies Team• Managed a cross-functional team of employees in charge of championing, approving and implementing Web based technology changes.• Responsible for managing and coordinating all outside resources doing Web Development.• Managed NT IIS and SQL servers, including hardware growth planning and software product installs and upgrades.• Instrumental in the development, testing and rollout of company-wide Intranet. • Project Management and New Product Development (CIGNA Dental PPO)• Maintained national recruitment database with more than 100 corporate users in 3 regional offices, field remotes, and outsource mail house. • Responsible for integrity, accuracy, and availability of database.• Responsible for development of project proposals, project plans, implementation plans, and user training. • Developed feeds to Claims payment center and mail house for doctor membership verification and directory printing, respectively.• Developed telemarketing system for a contracted telemarketing firm, coordinated in the development of telemarketing system for another telemarketing firm and supplied data to both firms and processed feeds from firms as to information to be mailed.• Built system to track statistics related to PPO recruitment and network development for channels of recruitment.

• Director - Managed and coordinated all aspects of product installs and upgrades for clients. Research and problem resolution with support staff. Worked with Director of Product Development to suggest additional enhancements / new products features.

• Hyperion Administrator - Maintained financial system with more than 40 users. Responsible for integrity, accuracy, and availability of database. Developed automation of processing, including report generation. • SQL Database Administrator - Maintained SQL Server for Finance department applications. Responsible for integrity and availability and performed DBA functions and developed applications using PowerBuilder.