Mark Robinson is a professional in their field. Colleagues describe them as "Mark is my Line Manager in his role as Manager, Innovation and Quality Management Office at NEC Australia. I have never had a manager /Mentor like him, or have worked under. He is very experienced and knows what he is doing with the depth expert level knowledge across ITSM, Business function and people management. He is not just a another manager but a great team leader." and "Mark established an IT Change Freeze system based on the weather forecasts that I issued. Mark developed a formal arrangement to avoid IT system shutdowns at times of high operational activity"