Mark Ross Email & Phone Number

I am a Principal at Deloitte and the Co-Leader of the firm's Legal Business Services practice. Legal Business Services leverages Deloitte’s global multi-disciplinary approach to provide innovative solutions to legal departments. From across a single global platform, Deloitte is bringing to bear for the legal department, the transformative approach that has shaped other business functions and industries. I am helping drive Deloitte’s full suite of transformation offerings in Legal Managed Services and Legal Management Consulting.With 17 years of in depth, practical experience I am a recognized specialist in Legal Services innovation. I also have considerable experience relating to the Ethics of Legal Outsourcing and have numerous articles and papers published dealing with the subject. I developed the first U.S. State Bar MCLE Ethics and U.K. CPD courses on the ethical implications of outsourcing legal work. My experience in alternative legal services includes addressing the American Bar Association, Law Societies of England & Wales, and South Africa, the Legal Services Board of Victoria Australia, the Solicitors Regulation Authority, and the International Bar Association on the topic. I have been interviewed by numerous publications, including the New York Times, Wall Street Journal and TIME magazine. I have also been invited to speak as a leading authority on the future of law by organizations including: Financial Times, U.C. Berkeley School of Law, Northwestern University, Stanford Center for the Legal Profession, and the International Legal Ethics Association.I sit on the Advisory Boards of Suffolk Law School’s Institute on Law Practice Technology and Innovation, and Northwestern University Law School's Center for Practice Engagement and Innovation. In February 2016 I was elected as a Fellow in the College of Law Practice Management.

Listed skills include Legal Process Outsourcing, Contract Management, Legal Assistance, Public Speaking, and 11 others.