Cloud and Technical Services TeamLed multiple large data center consolidation / OnPrem VMWare to public cloud migration projects across multiple business units reducing company’s overall technical debt and carbon footprint while saving over $2M OpEx over 3 years (Azure, AWS, GCP)● Managed Global Storage Services team responsible for the design, implementation, operation, and support of PB scale, multi-vendor SAN and NAS infrastructure.● Responsible for the operational management of 7 global outsourced data centers which included SLA, availability, capacity, and compliance/security management.● Co-managed enterprise wide IT technical debt and application optimization program that aided in reduction of company’s security threat landscape and vulnerabilities.● Managed IBM iSeries operations team that supports $1B global supply chain business unit.● Led FinOps initiative that resulted in yearly OpEx savings of $200K across multi-cloud environments

Managed a team of 12 Network and Voice Engineers supporting 140 remote office, 2 data centers, and 5 contact centers. Owned $9M OpEx budget for all network and voice related costs.● Developed integration plan to migrate 5 contact centers and remote sales offices to Interactive Intelligence IP PBX and centralized SIP trunking model.● Designed and developed plan for converged network services including private NNI between MPLS providers and data center locations, DDI services, IPS/IDS platform, and monitoring solutions.● Created a new remote sales office infrastructure design consisting of Cisco Meraki solutions and internet connectivity vs costly MPLS configurations reducing monthly recurring costs by up to 60% per office.● Migrated two legacy data centers to Denver for reduced complexity and opex savings of $1M annually.

Participated in merger related planning for Dex One and SuperMedia combined IT organization. Built technology roadmaps, new IT organization structure, 3 year budget plan and cost synergies for Board of Director approval pre-merger. Owned $33M yearly Dex One Infrastructure OpEx budget. ● Worked with cross company finance team for expense analysis and develop 20 month operating budget for merged company.● Led post-merger infrastructure strategy team to develop integration and consolidation plans for short and long term cost savings and standardization of processes.

Led an IT team of 20 that supported the network, security, server, storage, and voice infrastructure for 2,500 users, 75 US offices, and 2 data centers. Supported web operations for DexKnows.com and DexNet SEM platform consisting of a mixed environment of hundreds of Microsoft and Linux servers across VMWare ESX clusters. Responsible for infrastructure strategy of the digital architecture including data center, web performance optimization, CDN, video, virtualization, storage, BYOD, security, and cloud initiatives.• Designed and deployed development and QA environments on Amazon AWS (EC2, S3, Route 53, and VPC) for the new sales analytics platform leveraging HBase/Cloudera, MondoDB testing for future production Solr usage, and Selenium Grid for web regression testing. • Managed 800+ TB of structured /unstructured data in heterogeneous storage environment consisting of NetApp 6000 series filers, Violin Memory Flash Memory Arrays, HP EVA, FusionIO, and EMC DataDomain.• Deployed Splunk for all syslog, audit, and access log data collection and reporting for compliance, root cause analysis, and alerting. • Partner with Frontend dev teams on Web Performance Optimization leveraging CatchPoint’s waterfall and PageSpeed metrics and Akamai for object caching and SSL offload across apps, mobile and desktop products.• Managed Production DBA team supporting Microsoft SQL 2008/2012 Server environment.• Implemented Palo Alto Networks for enhanced perimeter and data center security.• Lead PCI Compliance team consisting of members across multiple business units to enhance overall awareness of the PCI DSS standards and requirements.• Assisted senior IT leadership with strategic out-sourcing/off-shoring some development, QA, help desk and desktop support groups for 2011-2012 cost-cutting initiatives.• Lead in strategic managed services RFP process for a 2012 data center consolidation project.

Managed a team of 7 system engineers and DBAs in a dynamic, 24x7 production environment.• Architected and built and web infrastructure from startup/incubator phase through the successful sale of the company for $345M.• Researched, analyzed, and approved all company’s hardware/software purchases.• Worked directly with Development and QA departments with production code release / change management procedures, application stress testing and benchmarking.• Proactively monitored the multi-site network infrastructure which includes large Windows/Linux web server farms, application servers running online CRM application, Linux search server pools, and overall website performance.• Vendor relationship management and contract negotiations. • Implemented website security policy for PCI DSS Merchant Compliance requirements – including implementing an Imperva SecureSphere Data Security Suite solution for compliance purposes.